EM 12c: Assigning Basic E-mail Notifications to an Enterprise Manager 12c Cloud Control Administrator Fails with Error: The recipients must be valid Enterprise Manager users, E-maill addresses or predefined variables (Doc ID 2082882.1)

Last updated on SEPTEMBER 08, 2017

Applies to:

Enterprise Manager Base Platform - Version 12.1.0.1.0 and later
Information in this document applies to any platform.

Symptoms

As part of incident rule creation, on the Add Actions page, a recipient value is provided as follows:

E-mail To : EM,USER

If that administrator name contains comma (",") symbol, as shown, an error is generated:

"The recipients must be valid Enterprise Manager users, E-maill addresses or predefined variables. The following recipients are invalid: em,user"

Note that the value for "E-mail to" is the name of an EM Administrator with successful login to EM 112c Cloud Control.

The following image shows the result after selection of the Continue option:

 

Cause

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