My Oracle Support Banner

EM 12c: Assigning Any Roles or Privileges to an External Role for an Enterprise Manager 12c Cloud Control Administrator Shows Message: System error occurred (Doc ID 2088305.1)

Last updated on OCTOBER 16, 2017

Applies to:

Enterprise Manager Base Platform - Version 12.1.0.4.0 and later
Information in this document applies to any platform.

Symptoms

Assigning any roles or privileges to an External Role for an administrator shows this message in Enterprise Manager (EM) Cloud Control:

 

 

The following error stack is also found in the <OMS instance base>/gc_inst/sysman/log/emoms.trc file:

2015-02-19 11:17:00,241 [EMUI_11_16_59_/console/admin/rep/rolePrivsSummary$updateResult=updateSucceeded$roleName=Role_Name$operation=add] WARN rep.RolePrivsData doFinish.3494 - errMsg=System Error An internal error occurred
2015-02-19 11:17:00,514 [EMUI_11_16_59_/console/admin/rep/rolePrivsSummary$updateResult=updateSucceeded$roleName=Role_Name$operation=add] WARN rep.RolePrivsData getRoleData.1134 - errMsg=System Error An internal error occurred
2015-02-19 11:17:13,945 [#EM_SYSTEM_POOL#:ConsolePerfStatsAggregator] ERROR console.ConsolePerfCollector logp.251 - Error in parsing maxInactiveTime value null
2015-02-19 11:17:37,544 [EMUI_11_17_37_/console/admin/rep/rolePrivsSummary$updateResult=updateSucceeded$roleName=Role_Name$operation=add] ERROR opss.OPSSPolicyStoreUtil run.1630 - Exception occurred while adding member role Role_Name to role EM_ALL_ADMINISTRATOR in opss
oracle.security.jps.JpsException: getPrincipal
at oracle.security.jps.internal.api.util.JpsPrincipalUtil.getEnterpriseRolePrincipal(JpsPrincipalUtil.java:578)
at oracle.sysman.core.sec.authz.opss.OPSSPolicyStoreUtil$9.run(OPSSPolicyStoreUtil.java:1523)
at oracle.sysman.core.sec.authz.opss.OPSSPolicyStoreUtil$9.run(OPSSPolicyStoreUtil.java:1510)
at java.security.AccessController.doPrivileged(Native Method)
at oracle.sysman.core.sec.authz.opss.OPSSPolicyStoreUtil.addMemberRole(OPSSPolicyStoreUtil.java:1508)
at oracle.sysman.core.sec.authz.opss.OPSSPolicyStoreUtil.addMemberRole(OPSSPolicyStoreUtil.java:1476)
at oracle.sysman.eml.admin.rep.AdminUtil.grantRolesInOPSS(AdminUtil.java:966)
at oracle.sysman.eml.admin.rep.RolePrivsData.processRoleinOpss(RolePrivsData.java:7077)
at oracle.sysman.eml.admin.rep.RolePrivsData.doFinish(RolePrivsData.java:3390)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at oracle.cabo.servlet.event.MethodEventHandler.handleEvent(Unknown Source)
at oracle.cabo.servlet.event.TableEventHandler.handleEvent(Unknown Source)
at oracle.cabo.servlet.event.TableEventHandler.handleEvent(Unknown Source)
at oracle.cabo.servlet.event.BasePageFlowEngine.handleRequest(Unknown Source)
at oracle.cabo.servlet.AbstractPageBroker.handleRequest(Unknown Source)
at oracle.cabo.servlet.ui.BaseUIPageBroker.handleRequest(Unknown Source)
at oracle.cabo.servlet.PageBrokerHandler.handleRequest(Unknown Source)
at oracle.cabo.servlet.UIXServlet.doGet(Unknown Source)
at oracle.sysman.emSDK.svlt.EMServlet.doGet(EMServlet.java:370)
at oracle.sysman.eml.app.Console.doGet(Console.java:374)
at oracle.cabo.servlet.UIXServlet.doPost(Unknown Source)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:727)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227)
at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:125)
at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:301)
at weblogic.servlet.internal.TailFilter.doFilter(TailFilter.java:26)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
at oracle.sysman.eml.app.ConsoleFilter.doFilter(ConsoleFilter.java:368)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
at oracle.sysman.eml.app.EMTargetAuthFilter.doFilter(EMTargetAuthFilter.java:379)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
at oracle.sysman.eml.app.EMRepLoginFilter.doFilter(EMRepLoginFilter.java:728)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
at oracle.sysman.eml.app.MBeanServerConnFilter.do

 

 

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.