EM 12c: Enterprise Manager 12.1.0.4 Cloud Control DOWNLOADLATESTPACKAGES Job Fails with Error: NmocatException: unable to access file with requested privileges (Doc ID 2091945.1)

Last updated on MAY 19, 2017

Applies to:

Enterprise Manager Base Platform - Version 12.1.0.4.0 to 12.1.0.5.0 [Release 12.1]
Information in this document applies to any platform.

Symptoms

OMS : 12.1.0.4.0
OS : RedHat6

After the scheduled job runs for the latest patch download from My Oracle Support, the following error message is generated:

INFO [Sun Nov 01 22:44:07 CET 2015]Validating input params ...
INFO [Sun Nov 01 22:44:07 CET 2015]Initiating staging of file entry [hostpatch-common.sh] ...
INFO [Sun Nov 01 22:44:07 CET 2015]The file [/home/oracle/swlib/14/13ECF8F2D350BDEAE0538F00FB0A9588] on OMS host of size [2083 bytes] will be transferred to file [/tmp/hostpatch-common.sh] on host [<hostname>]
ERROR [Sun Nov 01 22:44:07 CET 2015]: Unexpected error while staging file. Reason: FileOperationException: unable to truncate existing file due to NmocatException: unable to access file with requested privileges

 

Changes

 

Cause

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