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SCAN Listener Shows The Incorrect Status As Down In EM 12c (Doc ID 2094334.1)

Last updated on MAY 04, 2018

Applies to:

Enterprise Manager for Oracle Database - Version 12.1.0.5.0 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.0.5.0 version, Target Database, Listener, ASM

ACTUAL BEHAVIOR
---------------
The SCAN Listeners are not discovered in EM 12c

EXPECTED BEHAVIOR
-----------------------
The SCAN Listeners are up, so they should show up in EM 12c

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, the customer cannot monitor their SCAN Listeners

Changes

 The database was upgraded and the new ORACLE_HOME permissions are set to 600.

Cause

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