EM13c: Enterprise Manager Cloud Control OMS Upgrade from 12.1.0.5.0 to 13.1.0.0.0 Fails with Error: Exception while converting zip to farb (Doc ID 2097413.1)

Last updated on FEBRUARY 11, 2016

Applies to:

Enterprise Manager Base Platform - Version 13.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

Enterprise Manager (EM) 12.1.0.5 Cloud Control OMS upgrade to 13.1.0.1 fails with the following errors in <INVENTORY_LOCATION>/logs/install<TIMESTAMP>.log:

2015-12-23 15:46:57,685 INFO [129] oracle.sysman.ois.oisc.oiscu.OiscuHelper - Verifying Component "payback.nosql.xmon.oms.plugin" ( payback.nosql.xmon.oms.plugin ) from file <STAGING LOCATION>/tmp/farb54-1450882015619.tmp/nginstall/components/payback.nosql.xmon.oms.plugin/12.1.0.10.0/payback.nosql.xmon.oms.plugin.xml
2015-12-23 15:46:57,722 INFO [129] oracle.sysman.ois.oisc.oiscu.OiscuHelper - Loading libraries from <STAGING LOCATION>/tmp/farb54-1450882015619.tmp/nginstall/components/payback.nosql.xmon.oms.plugin/12.1.0.10.0.prp...
2015-12-23 15:46:57,722 INFO [129] oracle.sysman.ois.oisc.oiscu.OiscuHelper - Loading libraries from <STAGING LOCATION>/tmp/farb54-1450882015619.tmp/nginstall/components/payback.nosql.xmon.oms.plugin/12.1.0.10.0.prp...
2015-12-23 15:46:57,727 INFO [129] oracle.sysman.ois.oisc.oiscu.OiscuHelper - Verifying that variables are initialized before use...
2015-12-23 15:46:57,737 INFO [129] oracle.sysman.ois.oisc.oiscu.OiscuHelper - Verifying installation help files...
2015-12-23 15:46:57,737 INFO [129] oracle.sysman.ois.oisc.oiscu.OiscuHelper - Errors: 0 Warnings: 0
2015-12-23 15:46:57,738 INFO [129] oracle.sysman.ois.oisc.oiscu.OiscuHelper -
2015-12-23 15:47:03,751 INFO [129] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - No locks available
2015-12-23 15:47:03,755 INFO [129] oracle.sysman.ois.oisc.oiscu.OiscuHelper - OSP-10627:I/O exception occurred while staging..
2015-12-23 15:47:03,756 INFO [49] oracle.sysman.ois.oisc.oiscu.OiscuHelper - No of components for stage : 1
2015-12-23 15:47:03,756 INFO [49] oracle.sysman.ois.oisc.oiscu.OiscuHelper - No of components successfully staged : 0
2015-12-23 15:47:03,756 INFO [49] oracle.sysman.ois.oisc.oiscu.OiscuHelper - No of components that failed : 1
2015-12-23 15:47:03,757 INFO [49] oracle.sysman.ois.oisc.oiscu.OiscuHelper -

2015-12-23 15:47:03,757 INFO [49] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - Exiting OSP
2015-12-23 15:47:03,775 SEVERE [49] oracle.sysman.extensibility.ngoui.ZipToFarbConvertor - Exception while converting zip to farb
com.oracle.cie.osp.stager.StagerException: Failed to stage component archives

 

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms