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EM12c, EM13c : Heap Dump is Generated by Enterprise Manager 12c Cloud Control Agent (Doc ID 2097857.1)

Last updated on JUNE 20, 2023

Applies to:

Enterprise Manager Base Platform - Version 12.1.0.2.0 to 13.1.0.0.0 [Release 12.1 to 13c]
Information in this document applies to any platform.

Symptoms

Enterprise Manager (EM) 12c Cloud Control Agent generates a heap dump and due to this, these agents are going down. These heap dumps are filling up the "/agent_inst/sysman/emd" disk as a consequence.

From the heapdump:

4XESTACKTRACE at com/bea/plateng/patch/PatchTargetHelper.updatePatchTargets(PatchTargetHelper.java:119)
4XESTACKTRACE at com/bea/plateng/patch/PatchTargetHelper.getAllPatchTargets(PatchTargetHelper.java:74)
4XESTACKTRACE at com/bea/plateng/patch/PatchTargetHelper.getPatchTarget(PatchTargetHelper.java:247)
4XESTACKTRACE at com/oracle/cie/patch/info/SUPatchInfoProviderImpl.<init>(SUPatchInfoProviderImpl.java:55)

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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