EM12c, EM13c : Incident EM-01944 [EMOMS][core.patch] raised while applying Patch from Enterprise Manager Cloud Control

(Doc ID 2099404.1)

Last updated on MARCH 26, 2016

Applies to:

Enterprise Manager Base Platform - Version 12.1.0.2.0 to 13.1.0.0.0 [Release 12.1 to 13.1]
Information in this document applies to any platform.

Symptoms

Trying to apply a patch from Enterprise Manager (EM) Cloud Control using a Patch Plan. The following alert got triggered,

Metric=Diagnostic Incident
Metric value=Errors in directory: /u01/app/oracle/gc_inst/user_projects/domains/GCDomain/servers/EMGC_OMS1/adr/diag/ofm/EMGC_DOMAIN/EMOMS/incident/incdir_256 (incident=256):~Failed to save/update the data into the repository tables due to missing data. {0}. {1}. {2}. {3}.

The incident also got generated during the same time,

Incident Source: SYSTEM
Create Time: Thu Jan 31 09:55:16 EST 2013
Problem Key: EM-1944 [EMOMS][core.patch]
ECID: 000003Ga3Vc1rYNqyG6iMG01I0140000tO
Application Name: emgc
Error Message Id: EM-1944 [Operation - Register target for Patching][Query
being run - BEGIN ?:=
em_patch_central.lookup_deploy_class_for_target(?,?);END;][Database
Connection URL -
jdbc:oracle:thin:@(DESCRIPTION=(ADDRESS_LIST=(ADDRESS=(PROTOCOL=TCP)(HOST=abcxyz)(PORT=1521)))(CONNECT_DATA=(SID=dBSID)))][Database Status - Open]

Stack Trace observed from the incident files:

java.sql.SQLException: ORA-20002: Deploy class not registered for target type
oracle_oms
ORA-06512: at "SYSMAN.EM_PATCH_CENTRAL", line 532
ORA-06512: at line 1

at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:462)
at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:405)
at oracle.jdbc.driver.T4C8Oall.processError(T4C8Oall.java:931)
at oracle.jdbc.driver.T4CTTIfun.receive(T4CTTIfun.java:325)
at oracle.jdbc.driver.T4CTTIfun.doRPC(T4CTTIfun.java:205)
at oracle.jdbc.driver.T4C8Oall.doOALL(T4C8Oall.java:548)

 

Cause

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