EM - Unable To Start Netcool/OMNIbus Connector Web Service (Doc ID 2100383.1)

Last updated on JANUARY 26, 2016

Applies to:

Enterprise Manager for Miscellaneous Plug-ins - Version 12.1.0.3.0 and later
Information in this document applies to any platform.

Symptoms

When running the Tivoli Connector, version 12.1.0.3.0, user is unable to start Netcool/OMNIbus web service. The service stopped sometime between Dec 22, 2015 and Jan 20, 2016 (the host server was bounced a couple of times during these dates).

Web service was installed in August 2015, and has previously been stopped and started multiple times during the period August - Dec 2015 with no problems.

Error message from framework.log, when ./service.sh start is executed:

Unexpected exception parsing XML document from class path resource [com/iwave/spring/persistence.xml]; nested exception is java.lang.IllegalStateException: AnnotationTransactionAttributeSource is only available on Java 1.5 and higher


Confirmed Java 1.8 is installed in the environment:

(/oracle/product/netcool/adapters/bin): java -version
java version "1.8.0_66"
Java(TM) SE Runtime Environment (build 1.8.0_66-b17)
Java HotSpot(TM) 64-Bit Server VM (build 25.66-b17, mixed mode)

 

Cause

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