EM - Unable To Start Netcool/OMNIbus Connector Web Service
(Doc ID 2100383.1)
Last updated on OCTOBER 29, 2019
Applies to:Enterprise Manager for Miscellaneous Plug-ins - Version 220.127.116.11.0 and later
Information in this document applies to any platform.
When running the Tivoli Connector, version 18.104.22.168.0, user is unable to start Netcool/OMNIbus web service. The service stopped sometime between Dec 22, 2015 and Jan 20, 2016 (the host server was bounced a couple of times during these dates).
Web service was installed in August 2015, and has previously been stopped and started multiple times during the period August - Dec 2015 with no problems.
Error message from framework.log, when ./service.sh start is executed:
Confirmed Java 1.8 is installed in the environment:
java version "1.8.0_66"
Java(TM) SE Runtime Environment (build 1.8.0_66-b17)
Java HotSpot(TM) 64-Bit Server VM (build 25.66-b17, mixed mode)
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