Support Workbench Fails To Upload Files To My Oracle Support, "Error from File Upload Postprocess: 1; FUP-FC-35:File has size Zero. File is empty." (Doc ID 2106853.1)

Last updated on JUNE 10, 2016

Applies to:

Enterprise Manager Base Platform - Version 12.1.0.5.0 and later
Information in this document applies to any platform.

Symptoms

Support Workbench fails to upload incident files to Oracle.  The upload is terminated with the error:

Error from File Upload Postprocess: 1; FUP-FC-35:File has size Zero. File is empty.

 

Cause

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