Corrective Action Job in Enterprise Manager Cloud Control Fails with Error: Unable to Get Credential for Target (Doc ID 2110059.1)

Last updated on MAY 21, 2016

Applies to:

Enterprise Manager Base Platform - Version 12.1.0.4.0 and later
Information in this document applies to any platform.

Symptoms

Corrective Action for a Metric fails with an error:

Uncaught exception in command remoteOp: Unable to get credential for target mydb_mydb1:oracle_database in step rmanCommand. Exception caught : Unable to resolve credential reference for target mydb_mydb1:oracle_database: ORA-01422: exact fetch returns more than requested number of rows
ORA-06512: at "SYSMAN.MGMT_CREDENTIAL", line 3339
ORA-06512: at "SYSMAN.MGMT_CREDENTIAL", line 3399
ORA-06512: at "SYSMAN.MGMT_CREDENTIAL", line 3483
ORA-06512: at "SYSMAN.EM_CREDENTIAL", line 2120
ORA-06512: at "SYSMAN.MGMT_CREDENTIAL", line 760
ORA-06512: at line 1

All the prefferred credentials are set for the Cluster database targets and the corresponding instances.

Cause

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