Incidents created for Metrics based on Stateless Events Clear automatically by SYSTEM after 30 days even if the Clear Event is not checked in the Incident Rule (Doc ID 2110476.1)

Last updated on MAY 06, 2016

Applies to:

Enterprise Manager Base Platform - Version 12.1.0.4.0 and later
Information in this document applies to any platform.

Symptoms

Enterprise Manager 12.1.0.4 installed on Red Hat Enterprise 6 Linux x86-64

Incident Rules are setup to create Incidents for Metric Events/Alerts including Database Alert Log or Generic Alert log.

The setting to Clear Events automatically is not Checked ( not enabled); and the  Incidents based on Stateless Metric Events are being cleared after 30 days automatically by SYSTEM.

 

Cause

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