Exporting a Session as XLSX does not complete. The UI 'hangs' or does not respond.
Last updated on MARCH 11, 2016
Applies to:APM - Application Performance Management - Version 126.96.36.199.0 to 188.8.131.52.0 [Release 13.1]
Information in this document applies to any platform.
RUEI Version: 184.108.40.206.0
When exporting a user session using 'Export Session Pages (XLSX)', the download never get's offered, instead the 'loading...' page remains visible indefinitely
- Session Data export works OK
- Exporting XLSX documents in other parts of RUEI works OK
- Occurs only on larger user sessions.
When comparing the gui_debug.log output from the failed instance with a
successful instance, the part that is missing is the eventual call to
So the above statement DOES NOT occur in the failing scenario.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms