Exporting a Session as XLSX does not complete. The UI 'hangs' or does not respond.

(Doc ID 2115658.1)

Last updated on MARCH 11, 2016

Applies to:

APM - Application Performance Management - Version to [Release 13.1]
Information in this document applies to any platform.


RUEI Version:

When exporting a user session using 'Export Session Pages (XLSX)', the download never get's offered, instead the 'loading...' page remains visible indefinitely


When comparing the gui_debug.log output from the failed instance with a
successful instance, the part that is missing is the eventual call to

So the above statement DOES NOT occur in the failing scenario.


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