EM 13c: Test Mail Server Test Failed with Message: "No authentication mechansims supported by both server and client"
(Doc ID 2127187.1)
Last updated on NOVEMBER 16, 2022
Applies to:
Enterprise Manager Base Platform - Version 13.1.1.0.0 and laterInformation in this document applies to any platform.
Symptoms
- EM Cloud Control 13.1.1.0.0 version.
- Set Up a Mail Server for Notifications as below:
1. Login to console
2. Click on "Setup"
3. Go to "Notifications"
4. Select "Mail Servers"
5. Under "Outgoing Mail Servers", Click on "Add"
6. Fill the pop-up window. Fill the Host, port, username, password, confirm password fields. Select "Use Secure Connection" as "No"
7. Click on "ok"
8. Click on "Test Mail Server".
Error - <ip address:port number>: Test failed with message: "No authentication mechansims supported by both server and client" [SMTP Server: <ip address:port number>, User name: userid@test.com, Secure Connection: No].
- Similar configuration in 12c works fine.
- Note that the word 'mechanisms' is incorrectly spelled as 'mechansims' in the actual error message.
Cause
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In this Document
Symptoms |
Cause |
Solution |