EM12c, EM13c: Enterprise Manager 12c Cloud Control Job Faisl with Error: Failed to connect to ConsoleJobStepExecutorService

(Doc ID 2135315.1)

Last updated on OCTOBER 28, 2017

Applies to:

Enterprise Manager Base Platform - Version 12.1.0.3.0 and later
Information in this document applies to any platform.

Symptoms

Submitting any job from Enterprise Manager (EM) 12.1.0.3 Cloud Control fails with this error: Failed to connect to ConsoleJobStepExecutorService Web service

Error stack observed from emoms_pbs.trc file:

<Apr 5, 2016 9:50:19 AM CDT> <Error> <oracle.wsm.resources.policymanager> <WSM-02120> <Unable to connect to the policy access service.
oracle.wsm.policymanager.PolicyManagerException: WSM-02120 : Unable to connect to the policy access service.
.
Caused By: javax.naming.ServiceUnavailableException [Root exception is java.net.UnknownHostException: <HOSTNAME>]
.
Caused By: java.net.UnknownHostException: <HOSTNAME>

 

Changes

 

Cause

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