EM 12c: Directory Naming Access in Enterprise Manager 12c Cloud Control Net Services Administration Fails with Error: oracle.net.config.DirectoryServiceException: TNS-04427: DirectoryService: could not connect (Doc ID 2137336.1)

Last updated on MAY 20, 2016

Applies to:

Enterprise Manager for Oracle Database - Version 12.1.0.8.0 and later
Information in this document applies to any platform.

Symptoms

An Enterprise Manager (EM) 12c Cloud Control user is unable to use or administer directory naming in host target Net Services Administration:

Navigate: Targets > Hosts > [select host target link] > [select Host pull down menu] > Net Services Administration > [select Directory Naming from the Administer menu]

Selecting the configuration location and Go, the process fails with a connection error.

The .../gc_inst/sysman/log/emoms.trc file from debug mode shows:

2015-12-23 09:06:49,704 [EMUI_09_06_49_/console/net/login] DEBUG net.util checkLDAPLogin.189 - jaiswal checkLDAPLogin setAuth called
caused by: oracle.net.config.DirectoryServiceException: TNS-04427: DirectoryService: could not connect
caused by: oracle.net.ldap.NNFLException
oracle.net.config.DirectoryServiceException: TNS-04427: DirectoryService: could not connect
caused by: oracle.net.ldap.NNFLException
oracle.net.ldap.NNFLException
at oracle.net.config.DirectoryService.throwException(Unknown Source)
at oracle.net.config.DirectoryService.getNNFLWrapperQBF(Unknown Source)
at oracle.net.config.DirectoryService.getNNFLWrapper(Unknown Source)
at oracle.net.config.DirectoryService.bind(Unknown Source)
at oracle.net.config.Config.bind(Unknown Source)
at oracle.net.common.dataStore.LDAPDataStore.setAuthInfo(Unknown Source)
at oracle.sysman.emo.net.util.ServiceNameFeature.checkLDAPLogin(ServiceNameFeature.java:191)
at oracle.sysman.emo.net.LDAPLogin.login(LDAPLogin.java:76)
at oracle.sysman.db.net.LoginController.onApply(LoginController.java:252)
at oracle.sysman.db.net.NetController.handleApply(NetController.java:1128)
at oracle.sysman.db.net.NetController.handleEvent(NetController.java:1333)
at oracle.sysman.emSDK.svlt.PageHandler.handleRequest(PageHandler.java:584)

 

 

Cause

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