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On BDA 4* with EM Plugin No Information is Collected for Any Infiniband Switch targets-Reported Failures Show "SwitchPortConnectors:em_error=SSH key file /home/oracle/.ssh/id_dsa is not found" (Doc ID 2140585.1)

Last updated on JANUARY 28, 2020

Applies to:

Enterprise Manager for Big Data Appliance - Version and later
Linux x86-64


NOTE: In the examples that follow, user details, cluster names, hostnames, directory paths, filenames, etc. represent a fictitious sample (and are used to provide an illustrative example only). Any similarity to actual persons, or entities, living or dead, is purely coincidental and not intended in any manner.

The symptoms are:

1. On BDA 4* with the BDA EM Plugin no information is collected for any Infiniband Switch targets.  For all 3 Infiniband Switch targets:


The output is: No data to display

2. Navigating in the console and refreshing the IB Switch configuration:

Configuration > last refresh > Refresh


Encountered the following problem(s) during collection and loading process: [SwitchConfiguration: SubnetManager:em_error=SSH key file /home/oracle/.ssh/id_dsa is not found
SwitchPortConnectors:em_error=SSH key file /home/oracle/.ssh/id_dsa is not found.
SwitchVersion:em_error=SSH key file /home/oracle/.ssh/id_dsa is not found.'


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