My Oracle Support Banner

On BDA 4* with EM Plugin No Information is Collected for Any Infiniband Switch targets-Reported Failures Show "SwitchPortConnectors:em_error=SSH key file /home/oracle/.ssh/id_dsa is not found" (Doc ID 2140585.1)

Last updated on MAY 20, 2016

Applies to:

Enterprise Manager for Big Data Appliance - Version and later
Linux x86-64


The symptoms are:

1. On BDA 4* with the BDA EM Plugin no information is collected for any Infiniband Switch targets.  For all 3 Infiniband Switch targets:


The output is: No data to display

2. Navigating in the console and refreshing the IB Switch configuration:

Configuration > last refresh > Refresh


Encountered the following problem(s) during collection and loading process: [SwitchConfiguration: SubnetManager:em_error=SSH key file /home/oracle/.ssh/id_dsa is not found
SwitchPortConnectors:em_error=SSH key file /home/oracle/.ssh/id_dsa is not found.
SwitchVersion:em_error=SSH key file /home/oracle/.ssh/id_dsa is not found.'


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.