JVMD Unable to Load Heap Dump Automatically From Some JDK 1.8 Versions (Doc ID 2141121.1)

Last updated on MARCH 08, 2017

Applies to:

APM - Application Performance Management - Version 12.1.0.5.0 and later
Information in this document applies to any platform.

Symptoms

When taking a heap snapshot (heapdump) in JVM Diagnostics,

If the heap snapshot extension is selected as  "hprof",  it says the heap dump is generated in the /tmp directory but there is no heap dump in that location. There is no file available to upload.

If the heap snapshot extension is selected as  "TXT" the heap dump is generated and exists in /tmp directory.

Cause

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