EM 13c : Agent Silent Install Fails With Error "Promoting Agent And Its Related Targets To Management Agent failed"

(Doc ID 2145222.1)

Last updated on OCTOBER 17, 2016

Applies to:

Enterprise Manager Base Platform - Version 13.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

Trying to install the 13c EM Agent version in the silent mode fails with error "Promoting agent and its related targets to Management Agent failed" in the <AGENT_HOME>/cfgtoollogs/agentDeploy/agentDeploy_<timestamp>.err:

May 27, 2016 10:10:39 AM oracle.sysman.nextgen.utils.FarbInstaller initInputHandler
INFO: Using Central Inventory: /u01/app/oraInventory
Promoting agent and its related targets to Management Agent failed
Fix the cause of the error and retry the operation (or) manually run the following commands on the remote host
/u01/app/oracle/agent13c/agent_inst/bin/emctl start agent
/u01/app/oracle/agent13c/agent_inst/bin/emctl config agent addinternaltargets


- Agent target status is shown as 'Availability Evaluation Error' in EM 13c Console.

- There are however no targets added at the agent side:

emctl config agent listtargets
Oracle Enterprise Manager Cloud Control 13c Release 1
Copyright (c) 1996, 2015 Oracle Corporation. All rights reserved.

 

 

Changes

 

Cause

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