EM 12c: Newly Installed Enterprise Manager Cloud Control Central Agent is not Starting

(Doc ID 2147260.1)

Last updated on JULY 19, 2018

Applies to:

Enterprise Manager Base Platform - Version and later
Microsoft Windows x64 (64-bit)


OMS and agent is newly installed on the server. OMS is started but agent is failing to start and giving below error in .../agent_inst/sysman/log/emagent.nohup:

----- Wed Jun 1 11:08:33 2016::4496::Mismatch detected between timezone in env (Picked up _JAVA_OPTIONS: -Xmx1024m) and in C:\Oracle\Agent12c\agent_inst/sysman/config/emd.properties (America/New_York). Forcing value to latter.. -----
----- Wed Jun 1 11:08:33 2016::4496::The agentTZRegion value in C:\Oracle\Agent12c\agent_inst/sysman/config/emd.properties is not in agreement with what agent thinks it should be.Please verify your environment to make sure that TZ setting has not changed since the last start of the agent.
If you modified the timezone setting in the environment, please stop the agent and exectute 'emctl resetTZ agent' and also execute the script mgmt_target.set_agent_tzrgn(<agent_name>, <new_tz_rgn>) to get the value propagated to repository. -----


The Windows eEvent Viewer shows:   Agent exited with retCode 55



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