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EM 13c: Gold Agent Image Creation Job in Enterprise Manager 13c Cloud Control Fails with Error: Suspended: Agent is not Ready (Doc ID 2166275.1)

Last updated on OCTOBER 18, 2022

Applies to:

Enterprise Manager Base Platform - Version and later
Information in this document applies to any platform.


Creating a gold agent image from the Enterprise Manager (EM) 13c Cloud Control  fails.
The job status for the gold agent image creation shows this error:

Suspended: Agent is not Ready

The source EM 13c Agent <agent base directory>/agent_13.<date_time>.log shows the following about the gold agent image creation job:

[GoldAgentImage: gaiId: 1B267619C4812CC46EE281747884CA50 entityVersion: seriesName: CAO_GOLD_IMAGE seriesDescription: null imageName: v2 imageDescription: v2 test platformId: 226 platformName: Linux x86-64 version: revision: null vendor: Oracle sbin_modified_version: vendor: Oracle owner: SYSMAN maturity: Not Ready source:
[GoldImageSource: agentName: source_agent_host.domain:1832 omsHostPort: oms_host.domain:4904 oracleHome: /opt/app/oracle/oem/agent13c/agent_13. instanceHome: /opt/app/oracle/oem/agent13c/agent_inst imageType: PHYSICAL configID:
GoldImageSource] archives: [] plugins: [] patches: [] properties: []

Additionally, any job scheduled on the source EM 13c Agent fails with the error:

Suspended: Agent is not Ready






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