EM 13c: Enabling Database or ASM Target Alert Log Metrics in Enterprise Manager 13.1 Fails with Message: ERROR - Critical error: java.lang.NullPointerException at oracle.sysman.gcagent.state.StateMgr.upsertStateEntry

(Doc ID 2167871.1)

Last updated on DECEMBER 20, 2016

Applies to:

Enterprise Manager for Oracle Database - Version 13.1.1.0.0 and later
Information in this document applies to any platform.

Symptoms

Enterprise Manager (EM) 13c Cloud Control monitors database targets.

If the alert log metrics for the ASM and database are re-enabled the following error occurs as logged in .../agent_inst/sysman/log/gcagent.log:

2016-02-18 13:17:11,059 [117005:GC.Executor.60911 (has:has_host.domain:CRSAlert11gR2)] ERROR - Critical error:
java.lang.NullPointerException
at oracle.sysman.gcagent.state.StateMgr.upsertStateEntry(StateMgr.java:1086)
at oracle.sysman.gcagent.state.StateMgr.upsertStateEntry(StateMgr.java:1053)

Changes

Cause

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