My Oracle Support Banner

EM 13c: Enabling Database or ASM Target Alert Log Metrics in Enterprise Manager 13.1 Fails with Message: ERROR - Critical error: java.lang.NullPointerException at oracle.sysman.gcagent.state.StateMgr.upsertStateEntry (Doc ID 2167871.1)

Last updated on SEPTEMBER 02, 2021

Applies to:

Enterprise Manager for Oracle Database - Version and later
Information in this document applies to any platform.


Enterprise Manager (EM) 13c Cloud Control monitors database targets.

If the alert log metrics for the ASM and database are re-enabled the following error occurs as logged in .../agent_inst/sysman/log/gcagent.log:

2016-02-18 13:17:11,059 [117005:GC.Executor.60911 (has:has_host.domain:CRSAlert11gR2)] ERROR - Critical error:
at oracle.sysman.gcagent.state.StateMgr.upsertStateEntry(
at oracle.sysman.gcagent.state.StateMgr.upsertStateEntry(




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.