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RUEI: When clicking on few HTML links in Full Session replay we are redirected to Login Screen (Doc ID 2168262.1)

Last updated on AUGUST 08, 2018

Applies to:

APM - Application Performance Management - Version 13.1.1.0.0 and later
Information in this document applies to any platform.

Symptoms

When playing Back full Session Replay while clicking on few HTML content we are redirected to the login page of RUEI

  

 

gui_debug.log

GET /ptg/Statement HTTP/1.0
Host: www.test.pt
Connection: keep-alive
Accept: text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,*/*;q=0.8
User-Agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/43.0.2357.65 Safari/537.36
Referer: https://www.test.pt/ptg/start.swe?swecmd=start&sweho=www.test.pt
Accept-Language: pt-PT,pt;q=0.8,en-US;q=0.6,en;q=0.4
Cookie: BESTCookie=1; _sn=4.h5ODZJYBX8wXHZ4xlNjqJ8pQVXWa-4Bgjyjbk.vDU2KkB7g5eNI8qfaYulhxUGhQldfWDavS4_; wState=0; track=19798755561459763356466; referrer-domain=no-referrer; referrer-full=no-referrer; cbest=717859008.47873.0000; ASP.NET_SessionId=bcy4jpubrr0drse4vjjir24g
X-Forwarded-For: 213.13.33.3

HTTP/1.1 200 OK
Cache-Control: private
Content-Length: 79280
Content-Type: text/html;charset=UTF-8
Content-Language: pt
Server: Microsoft-IIS/7.5
X-Powered-By: ASP.NET
Access-Control-Allow-Methods: GET, POST, HEAD
Access-Control-Allow-Headers: Authorization
Strict-Transport-Security: max-age=31536000
X-Frame-Options: SAMEORIGIN
X-XSS-Protection: 1; mode=block
X-Content-Type-Options: nosniff
Date: Mon, 04 Apr 2016 09:43:46 GMT
Connection: keep-alive

<!DOCTYPE HTML><html lang="pt-PT" class="no-js"><head><meta http-equiv="X-UA-Compatible" content="IE=Edge" /><meta charset="UTF-8"><meta name="viewport" content="width=device-width, user-scalable=0"><meta name="format-detection" content="telephone=no"><meta name="apple-mobile-web-app-capable" content="yes"><title>Banco Best &ndash; Innovative &amp; Award Winning One-Stop-Shop Website For Online Financial Services| High-Yield Savings &amp; Online Banking | Funds, ETFs &amp; Certificates | Stocks, Warrants, Forex, CFDs &amp; Futures | Banco Best. Personal Investments Worldwide.</title><link rel="shortcut icon" type="image/x-icon" href="favicon.ico"><script src="bestsite/best_scripts/BESTHeaderScript.js"></script><link href="BESTSITE/best_scripts/reset.css" rel="stylesheet" media="screen"><link href="BESTSITE/best_scripts/bootstrap.css" rel="stylesheet" media="screen"><link href="BESTSITE/best_scripts/buttons.css" rel="stylesheet"><link href="BESTSITE/best_scripts/footer.css" rel="stylesheet" media="screen"><link href="BESTSITE/best_scripts/style-desktop_V003.css" rel="stylesheet" media="screen and (min-width:768px)"><link href="BESTSITE/best_scripts/bootstrap-responsive.css" rel="stylesheet" media="screen"><link href="BESTSITE/best_scripts/style-mobile.css" rel="stylesheet" media="screen and (max-width:767px)"><script src="BESTSITE/best_scripts/vendor/modernizr-2.6.2.min.js"></script><script src="BESTSITE/best_scripts/vendor/jquery-1.10.1.min.js"></script><script src="bestsite/best_scripts/BESTGlobalScripts_V016.js"></script><link href="webapps/scripts/css/MWStyle.css" rel="stylesheet"><script src="webapps/scripts/js/MWScript.js"></script><script src="BESTSITE/best_scripts/BESTMessages_ptg_V023.js"></script>
<script language="javascript" src="21238/scripts/swecommon.js"></script>
<script language="javascript" src="21238/scripts/swecommon_top.js"></script>
<script language="javascript" src="21238/scripts/swemessages_ptg.js"></script>
<script language="javascript" src="21238/scripts/swecmn_li.js"></script>
</head><body><div class="ie_wait" id="ie_wait">&nbsp;</div><header class="main_header"><div class="timer-alert"><div class="timer-alert-outter"></div><div class="timer-alert-inner"><header>A sua sessão expira dentro de<span>21 segundos</span></header><section><p>Deseja renovar a sessão?</p><p><button class="btn btn-success">Sim</button><button class="btn btn-danger">Não</button></p></section></div></div><div class="timer-alert backdrop"></div><div id="top_menu" class="hidden-phone"><div class="navbar container"><nav class="navbar-inner"><a name="SWEApplet10" id="SWEApplet10" href="#SWEApplet10" title="" tabindex="1000"></a>

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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