EM12c: Silent Method Upgrade of OMS fails with Error: OUI-10037:Unable To Set Up Inventory. You May Not Have The Proper Permissions

(Doc ID 2169992.1)

Last updated on AUGUST 15, 2016

Applies to:

Enterprise Manager Base Platform - Version 12.1.0.1.0 and later
Information in this document applies to any platform.

Symptoms

Silent Method Upgrade of OMS being invoked using the command:

Following error is observed in <inventory_location>/logs/installActions<timestamp.log
========================================
INFO: 8/6/16 4:12:43 AM EST: Setting the value for INVENTORY_LOCATION variable
INFO: 8/6/16 4:12:43 AM EST: Setting variable 'INVENTORY_LOCATION' to '/u01/app/oraInventory'. Received the value from the command line.
....
INFO: 8/6/16 4:12:43 AM EST: Update the State machine to STATE_INIT_SESSION
INFO: 8/6/16 4:12:43 AM EST: Creating & Initializing the Session Interface Manager
INFO: 8/6/16 4:12:43 AM EST: Install Started at: YYYY-MM-DD_HH-MM-SS
INFO: 8/6/16 4:12:43 AM EST: Calling OiicInstallAPISession's prepareForInstallOperations
INFO: 8/6/16 4:12:43 AM EST: Do the iterator execution till Summary
INFO: 8/6/16 4:12:43 AM EST: Initializing install inventory
INFO: 8/6/16 4:12:43 AM EST: Setting up install inventory
INFO: 8/6/16 4:12:43 AM EST: ERROR: OUI-10037:Unable to set up inventory. You may not have the proper permissions.

+ The permissions are correct on the complete /u01/app/oraInventory folder and subfolders for the user invoking runInstaller.

+ There is no ORACLE_BASE env variable set in the user profile or session used to launch the runInstaller.

Cause

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