Enterprise Manager 11.2.0.4 Database Control Fails To Start On Windows Server After Applying July DB Windows Bundle Patch To Database Home (Doc ID 2171895.1)

Last updated on FEBRUARY 20, 2019

Applies to:

Symptoms

Enterprise Manager 11.2.0.4 Database Control fails to start on an MS Wwindows server after the July DB Bundle patch 11.2.0.4.160719 (Patch 23530402) for Windows is applied to the Database Oracle Home:

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<PATH>\product\11.2.0\dbhome_1\BIN>emctl start dbconsole
Oracle Enterprise Manager 11g Database Control Release 11.2.0.4.0
Copyright (c) 1996, 2013 Oracle Corporation. All rights reserved.
https://<HOSTNAME>:<PORT>/em/console/aboutApplication
Starting Oracle Enterprise Manager 11g Database Control ...The OracleDBConsoleorcl service is starting
................................................................................................................................................................

The OracleDBConsoleorcl service could not be started.

A service specific error occurred: 1.

More help is available by typing NET HELPMSG 3547.
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DBConsole startup may also fail with following error:
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Windows could not start the OracleDBConsole<sid> service on Local Computer
Error 1053: The service did not respond to the start or control request in a timely fashion.
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From <DATABASE_HOME>\<hostname_sid>\sysman\log\emagent.trc file:
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2016-08-12 18:55:41,739 Thread-4744 ERROR pingManager: nmepm_pingReposURL: Cannot connect to https://host0108:1158/em/upload/: retStatus=-1
2016-08-12 18:56:02,244 Thread-4264 ERROR ssl: nzosSetCipherSuite failed with error: 28884
2016-08-12 18:56:02,246 Thread-4264 ERROR ssl: Error initializing SSL
2016-08-12 18:56:02,247 Thread-4264 ERROR http: 3688: Error initializing SSL connection for incoming request, aborting request. ret=-1
2016-08-12 18:56:12,754 Thread-4412 ERROR ssl: 3736: Error in nzduui6_get_name. error = 28751
2016-08-12 18:56:12,755 Thread-4412 ERROR http: 3736: Unable to initialize ssl connection with server, aborting connection attempt
2016-08-12 18:56:12,756 Thread-4412 ERROR pingManager: nmepm_pingReposURL: Cannot connect to https://Host0108:1158/em/upload/: retStatus=-1
2016-08-12 18:56:13,772 Thread-4412 ERROR ssl: 3736: Error in nzduui6_get_name. error = 28751
2016-08-12 18:56:13,774 Thread-4412 ERROR http: 3736: Unable to initialize ssl connection with server, aborting connection attempt
2016-08-12 18:56:13,775 Thread-4412 ERROR pingManager: nmepm_pingReposURL: Cannot connect to https://host0108:1158/em/upload/: retStatus=-1
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Cause

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