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EM 13c: Enterprise Manager Cloud Control Agent on IBM AIX Fails to Communicate with OMS Upgraded to with Error: peer not authenticated (Doc ID 2180416.1)

Last updated on SEPTEMBER 07, 2021

Applies to:

Enterprise Manager Base Platform - Version to [Release 12.1]
IBM AIX on POWER Systems (64-bit)


An Enterprise Manager Cloud Control system is upgraded to
Subsequent communications from an EM Cloud Control Agent on IBM AIX to the 13c OMS fails with this error logged in <AGENT_INSTANCE_HOME>/sysman/log:

2016-09-02 13:49:29,535 [195:CDEB16E1:GC.SysExecutor.9 (Ping OMS)] WARN - Ping communication error
o.s.emSDK.agent.comm.exception.VerifyConnectionException [unable to connect to http server at https://<OMS_HOSTNAME>:<PORT>/empbs/upload. [peer not authenticated]]

This error is interfering with the ability to upgrade the system Agents to 13c.

Additionally, the <AGENT_INSTANCE_HOME>/sysman/log/secure.log shows the following:

[02-09-2016 13:29:07] USERINFO ::Securing agent...   Started.
2016-09-02 13:29:11,801 [main] INFO  agent.SecureAgentCmd main.235 - emdWalletSrcUrl: https://<OMS_HOSTNAME>:<PORT>/em
2016-09-02 13:29:11,813 [main] INFO  agent.SecureAgentCmd secureAgent.281 - Querying HTTPS Upload Port of the OMS
2016-09-02 13:29:11,814 [main] INFO  agent.SecureAgentCmd openPage.803 - Opening: https://<OMS_HOSTNAME>:<PORT>/empbs/genwallet
2016-09-02 13:29:12,569 [main] ERROR agent.SecureAgentCmd getOMSSecurePort.767 - Exception when opening https://<OMS_HOSTNAME>:<PORT>/empbs/genwallet
2016-09-02 13:29:12,569 [main] ERROR agent.SecureAgentCmd main.251 - SecureAgentException thrown while securing Agent:
[02-09-2016 13:29:12] USERINFO ::Securing agent...   Failed.


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