RUEI: Logr Frequently Exits "logr exited with status -1" or "logr exited with status 255" (Doc ID 2182036.1)

Last updated on SEPTEMBER 16, 2016

Applies to:

APM - Application Performance Management - Version 12.1.0.7.0 to 13.1.2.1.0 [Release 12.1 to 13.1]
Information in this document applies to any platform.

Symptoms

Recently upgraded RUEI to 13.1.2.1.0 

Post which seeing below error's

2016-08-19 08:36:32 error 20046 ###### logr run 127.0.0.1 Core dump of log file processor.
2016-08-19 08:36:34 info 20044 ###### logr run 127.0.0.1 Log file processing started.
2016-08-19 09:00:03 error 29998 ###### logr run -: 127.0.0.1 Internal error (%1$s). command logr exited with status -1
2016-08-19 09:00:03 error 20045 ###### logr run -: 127.0.0.1 Log file processing stopped with exit status %1$s 255
2016-08-19 09:00:04 error 29998 ###### logr run -: 127.0.0.1 Internal error (%1$s). command logr exited with status 255\\

 Process log reports the below error with no clear indication of exits

20160825.log

2016-08-25 13:41:27 161423 *ERROR* - core dump of logfile processor
2016-08-25 14:00:02 14912 *ERROR* - command logr exited with status -1
2016-08-25 14:00:02 14912 *ERROR* - command logr exited with status -1
2016-08-25 14:00:02 14911 *ERROR* - system processing stopped with exit status 255
2016-08-25 14:00:02 14911 *ERROR* - command logr exited with status 255

20160811.log(72072): 2016-08-11 16:16:36 239728 *ERROR* - core dump of logfile processor
20160811.log(75194): 2016-08-11 17:00:03 168414 *ERROR* - command logr exited with status -1
20160811.log(75195): 2016-08-11 17:00:03 168414 *ERROR* - command logr exited with status -1
20160811.log(75197): 2016-08-11 17:00:03 168413 *ERROR* - system processing stopped with exit status 255
20160811.log(75198): 2016-08-11 17:00:04 168413 *ERROR* - command logr exited with status 255
20160812.log(81986): 2016-08-12 18:30:32 239728 *ERROR* - core dump of logfile processor
20160812.log(84120): 2016-08-12 19:00:02 30425 *ERROR* - command logr exited with status -1
20160812.log(84121): 2016-08-12 19:00:02 30425 *ERROR* - command logr exited with status -1
20160812.log(84123): 2016-08-12 19:00:02 30423 *ERROR* - system processing stopped with exit status 255
20160812.log(84124): 2016-08-12 19:00:03 30423 *ERROR* - command logr exited with status 255
20160812.log(93664): 2016-08-12 21:08:23 239728 *ERROR* - core dump of logfile processor
20160812.log(97388): 2016-08-12 22:00:02 213827 *ERROR* - command logr exited with status -1
20160812.log(97389): 2016-08-12 22:00:02 213827 *ERROR* - command logr exited with status -1
20160812.log(97391): 2016-08-12 22:00:02 213825 *ERROR* - system processing stopped with exit status 255
20160812.log(97392): 2016-08-12 22:00:03 213825 *ERROR* - command logr exited with status 255

 On respective time stamps core dumps are generated

[root@rxxxx]# ls -lrt /ruei/processor/tmp/core-dir
-rw------- 1 moniforce moniforce 2975125504 8 Aug24 14:14 core.191305
-rw------- 1 moniforce moniforce 2659471360 8 Aug24 20:55 core.31555
-rw------- 1 moniforce moniforce 2658242560 8 Aug25 08:54 core.198843
-rw------- 1 moniforce moniforce 3031629824 8 Aug25 13:41 core.202084

 

Cause

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