EM 13c: Registering OVM 3.4.1 with Enterprise Manager 13.1 Cloud Control Fails with Error: oracle.sysman.vt.ovm.integration.api.EMOVMCommunicationServiceException: 1010: Error while performing the operation

(Doc ID 2187699.1)

Last updated on FEBRUARY 28, 2017

Applies to:

Enterprise Manager for Cloud - Version 13.1.1.0.0 to 13.1.1.0.0 [Release 13.1]
Enterprise Manager Base Platform - Version 13.1.0.0.0 to 13.1.0.0.0 [Release 13.1]
Information in this document applies to any platform.

Symptoms

Enterprise Manager (EM) Cloud Control system: 13.1.1.0.0 version, Infrastructure as a Service
OS : Oracle Linux 6 64bit
OVM Version 3.4.1

Registering OVM to EM 13.1 Cloud Control after upgrading the OVM to 3.4.1 results in
the following error:

4321: Error getting uuid.

oracle.sysman.vt.ovm.integration.api.EMOVMCommunicationServiceException: 1010: Error while performing the operation: Connection to the remote
OVM Manager URL tcp://localhost:54321 failed. Ensure that the OVM Manager version is 3.0.2 or greater and the service URL and the credentials
are correct.Check exception cause and logs for more details.[com.oracle.ovm.mgr.api.exception.FailedOperationException:OVMAPI_6000E Internal


The complete job output shows the following:

4321: Error getting uuid.
Executing command /opt/oracle/emcc/product/agent/agent_13.1.0.0.0/oracle_common/jdk/bin/java -Xmx256m -
Djavax.net.ssl.trustStore=/opt/oracle/emcc/product/agent/agent_inst/sysman/config/montrust/AgentTrust.jks -classpath
/opt/oracle/emcc/product/agent/agent_13.1.0.0.0/sysman/jlib/emagentSDK.jar:/opt/oracle/emcc/product/agent/agent_13.1.0.0.0/sysman/jlib/log4jcore.
jar:/opt/oracle/emcc/product/agent/agent_13.1.0.0.0/sysman/jlib/emagentSDKintg.
jar:/opt/oracle/emcc/product/agent/agent_13.1.0.0.0/sysman/jlib/emWsSDK.jar:/opt/oracle/emcc/product/agent/agent_13.1.0.0.0/jlib/gcagent_co
re.jar:/opt/oracle/emcc/product/agent/agent_13.1.0.0.0/jlib/jersey-client-1.9-
SNAPSHOT.jar:/opt/oracle/emcc/product/agent/agent_13.1.0.0.0/jlib/jersey-core-1.9-
SNAPSHOT.jar:/opt/oracle/emcc/product/agent/agent_13.1.0.0.0/jlib/com.oracle.jersey.fmw.client_12.1.3.jar:/opt/oracle/emcc/product/agent/agent_1
3.1.0.0.0/jlib/wsclient_muws.jar:/opt/oracle/emcc/product/agent/agent_13.1.0.0.0/plugins/oracle.sysman.vt.agent.plugin_13.1.1.0.0/archives/OvmCl
ient.jar:/opt/oracle/emcc/product/agent/agent_13.1.0.0.0/plugins/oracle.sysman.vt.agent.plugin_13.1.1.0.0/archives/jettison_1.0.0.0_1-
1.jar:/opt/oracle/emcc/product/agent/agent_13.1.0.0.0/plugins/oracle.sysman.vt.agent.plugin_13.1.1.0.0/archives/commons-logging-
1.0.4.jar:/opt/oracle/emcc/product/agent/agent_13.1.0.0.0/plugins/oracle.sysman.vt.agent.plugin_13.1.1.0.0/archives/em-vt-fetchletpojo.
jar:/opt/oracle/emcc/product/agent/agent_13.1.0.0.0/plugins/oracle.sysman.vt.agent.plugin_13.1.1.0.0/archives/em-vt-ovmintegrationpojo.
jar:/opt/oracle/emcc/product/agent/agent_13.1.0.0.0/plugins/oracle.sysman.vt.agent.plugin_13.1.1.0.0/archives/em-vt-ovmintegrationcorepojo.
jar:/opt/oracle/emcc/product/agent/agent_13.1.0.0.0/oracle_common/modules/jsch-0.1.51.jar oracle.sysman.vt.fetchlet.pojo.AsyncOVMWrapper
OVM Manager ConsoleURL =
OVM Manager URL =
OVM Manager Username =
OVM Manager Password =
OVM Manager UUID =
Manager ID = SyncManager
Method Name = getOvmMgrUuid
Param Types =
paramValues =
Retry Count = 0
Retry Sleep Interval = 0
Operation failed
oracle.sysman.vt.ovm.integration.api.EMOVMCommunicationServiceException: 1010: Error while performing the operation: Connection to the remote
OVM Manager URL tcp://localhost:54321 failed. Ensure that the OVM Manager version is 3.0.2 or greater and the service URL and the credentials
are correct.Check exception cause and logs for more details.[com.oracle.ovm.mgr.api.exception.FailedOperationException:OVMAPI_6000E Internal
Error: null [Mon Aug 15 15:19:34 CEST 2016]]
at oracle.sysman.vt.ovm.integration.core.OVMMConnectionCreatorValidator.checkForDone(OVMMConnectionCreatorValidator.java:212)
at oracle.sysman.vt.ovm.integration.core.OVMMConnectionCreatorValidator.create(OVMMConnectionCreatorValidator.java:87)
at oracle.sysman.vt.ovm.integration.core.OVMManagerConnection.createOvmManagerConnection(OVMManagerConnection.java:933)
at oracle.sysman.vt.ovm.integration.core.OVMManagerConnection.connect(OVMManagerConnection.java:321)
at oracle.sysman.vt.ovm.integration.core.AbstractCoreManager.init(AbstractCoreManager.java:62)
at oracle.sysman.vt.ovm.integration.core.SyncManagerImpl.getOvmMgrUuid(SyncManagerImpl.java:825)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:606)
at oracle.sysman.vt.fetchlet.pojo.OVMDataFetchletUtil.executeOperation(OVMDataFetchletUtil.java:270)
at oracle.sysman.vt.fetchlet.pojo.OVMDataFetchletUtil.executeOperation(OVMDataFetchletUtil.java:145)
at oracle.sysman.vt.fetchlet.pojo.OVMDataFetchletUtil.executeOperation(OVMDataFetchletUtil.java:73)
at oracle.sysman.vt.fetchlet.pojo.AsyncOVMWrapper.main(AsyncOVMWrapper.java:129)
Exit code: 242

 

 

Changes

 Upgraded OVM manager version to OVM 3.4.1 from 3.3.3

 

Cause

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