EM13c: Navigating To Database Reorganization Page In Console Fails With "Unexpected error occurred. Please contact Oracle Support with these files" (Doc ID 2189764.1)

Last updated on OCTOBER 10, 2016

Applies to:

Enterprise Manager for Oracle Database - Version 13.1.1.0.0 and later
Information in this document applies to any platform.

Symptoms

In 13c console, navigating to reorganization page for database target fails with following error:
===========================
Unexpected error occurred. Please contact Oracle Support with these files.

<EM_INSTANCE_BASE>/user_projects/domains/<domain_name>/servers/<SERVER_NAME>/logs/access.log
<EM_INSTANCE_BASE>/user_projects/domains/<domain_name>/servers/<SERVER_NAME>/logs/<SERVER_NAME>-diagnostic.log
<EM_INSTANCE_BASE>/em/<OMS_NAME>/sysman/log/emoms.trc
===========================


Navigation path:
===========

1. Login to OEM console
2. Navigate to Targets --> Databases
3. Go to Target database home page
4. Navigate to Schema --> Database Objects --> Reorganize Objects

This page fails with above mentioned error.

Cause

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