EM: Adding Standby Database in Enterprise Manager Cloud Control Fails With Error: Default Listener in Grid Infrastructure - The default listener in the grid infrastructure is not running (Doc ID 2191055.1)

Last updated on OCTOBER 12, 2016

Applies to:

Enterprise Manager for Oracle Database - Version 12.1.0.2.0 and later
Information in this document applies to any platform.

Symptoms

EM Create Standby Database

In step Add Standby Database: File Locations, Listener Configuration, select Use Default Grid Infrastructure Listener, but the wizard does not display the GI listener if the listener name is not default "LISTENER".

Trying to manually enter the non-default listener name, returns the following error:

 

Error
Examine and correct the following error(s), then re-try the operation.
Default Listener in Grid Infrastructure - The default listener in the grid infrastructure is not running.

 

 

See screen shot of the page showing the error:

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms