EM13c: Patching Exadata Agent Fails With "These not-installed components are oracle.sysman.xa.agent.plugin:13.1.1.0.0" (Doc ID 2192552.1)

Last updated on OCTOBER 13, 2016

Applies to:

Enterprise Manager for Exadata - Version 13.1.1.0.0 to 13.2.1.0.0 [Release 13.1 to 13.2]
Enterprise Manager Base Platform - Version 13.1.0.0.0 to 13.2.0.0.0 [Release 13.1 to 13.2]
Information in this document applies to any platform.

Symptoms

Patching EXADATA agents fails with the following errors:

[Oct 6, 2016 3:40:21 PM] Checking if Oracle Home has components required by patches...
[Oct 6, 2016 3:40:21 PM] OUI-67073:UtilSession failed: Patch 24364586 requires component(s) that are not installed in OracleHome. These not-installed components are oracle.sysman.xa.agent.plugin:13.1.1.0.0,
[Oct 6, 2016 3:40:21 PM] Finishing UtilSession at Thu Oct 06 15:40:21 BRT 2016
[Oct 6, 2016 3:40:21 PM] Log file location: /u01/app/oracle/Middleware/13.1.0.0/agent_13.1.0.0.0/cfgtoollogs/opatch/24364586_Oct_06_2016_15_40_20/apply2016-10-06_15-40-18PM_1.log
[Oct 6, 2016 3:40:21 PM] Stack Description: java.lang.RuntimeException: Patch 24364586 requires component(s) that are not installed in OracleHome. These not-installed components are oracle.sysman.xa.agent.plugin:13.1.1.0.0,
[Oct 6, 2016 3:40:21 PM] StackTrace: oracle.opatch.napplyhelper.CheckMissingComps.doMcCheck(CheckMissingComps.java:154)
[Oct 6, 2016 3:40:21 PM] StackTrace: oracle.opatch.opatchutil.NApply.process(NApply.java:512)
[Oct 6, 2016 3:40:21 PM] StackTrace: oracle.opatch.opatchutil.OUSession.napply(OUSession.java:1096)
[Oct 6, 2016 3:40:21 PM] StackTrace: sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
[Oct 6, 2016 3:40:21 PM] StackTrace: sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
[Oct 6, 2016 3:40:21 PM] StackTrace: sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
[Oct 6, 2016 3:40:21 PM] StackTrace: java.lang.reflect.Method.invoke(Method.java:606)
[Oct 6, 2016 3:40:21 PM] StackTrace: oracle.opatch.UtilSession.process(UtilSession.java:329)
[Oct 6, 2016 3:40:21 PM] StackTrace: oracle.opatch.OPatchSession.main(OPatchSession.java:2582)
[Oct 6, 2016 3:40:21 PM] StackTrace: oracle.opatch.OPatch.main(OPatch.java:634)

 Same issue/errors while patching through the EM Console.

Cause

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