Trying to E-mail a Service Dashboard will Fail with: javax.net.ssl.SSLException: Received fatal alert: close_notify (Doc ID 2193235.1)

Last updated on MARCH 08, 2017

Applies to:

Enterprise Manager for Fusion Middleware - Version 12.1.0.2.0 and later
Information in this document applies to any platform.

Symptoms

When trying to e-mail a service dashboard from the dashboard page, this will fail with:

javax.net.ssl.SSLException: Received fatal alert: close_notify
#{viewScope.serviceDashboardView.sendEmail}: javax.net.ssl.SSLException: Received fatal alert: close_notify

or

javax.net.ssl.SSLHandshakeException: General SSLEngine problem
#{backingBeanScope.serviceDashboardView.sendEmail}: javax.net.ssl.SSLHandshakeException: General SSLEngine problem

or

javax.net.ssl.SSLKeyException: FATAL Alert:BAD_CERTIFICATE - A corrupt or unuseable certificate was received.
#{backingBeanScope.serviceDashboardView.sendEmail}: javax.net.ssl.SSLKeyException: FATAL Alert:BAD_CERTIFICATE - A corrupt or unuseable certificate was received.

Cause

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