EM 13c: Testing a Mail Server Configuration in Enterprise Manager 13c Cloud Control Fails with Error: Client was not authenticated [SMTP Server: smtp.[host name]:25, User name: null, Secure Connection: No].
(Doc ID 2193352.1)
Last updated on JANUARY 01, 2025
Applies to:
Enterprise Manager Base Platform - Version 13.1.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
Enterprise Manager (EM) 13.1.0.0.0 Cloud Control on Linux
Outgoing Mail (SMTP) Server configuration results in the following error:
! Warning
smtp.mycompany.<DOMAIN_NAME>:25: Test failed with message: "4.3.2.1 Client was not authenticated " [SMTP Server: smtp.mycompany.<DOMAIN_NAME>:25, User name: null, Secure Connection: No].
u
To reproduce, set Up a Mail Server for Notifications as follows:
1. Login to console
2. Click on "Setup"
3. Go to "Notifications"
4. Select "Mail Servers"
5. Under "Outgoing Mail Servers", Click on "Add"
6. Fill the pop-up window. Fill the Host, port, username, password,
confirm password fields. Select "Use Secure Connection" as "No"
7. Click on "ok"
8. Click on "Test Mail Server".
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
Symptoms |
Cause |
Solution |