EM 13c: Testing a Mail Server Configuration in Enterprise Manager 13c Cloud Control Fails with Error: Client was not authenticated [SMTP Server: smtp.[host name]:25, User name: null, Secure Connection: No].
(Doc ID 2193352.1)
Last updated on NOVEMBER 16, 2019
Applies to:Enterprise Manager Base Platform - Version 184.108.40.206.0 and later
Information in this document applies to any platform.
Enterprise Manager (EM) 220.127.116.11.0 Cloud Control on Linux
Outgoing Mail (SMTP) Server configuration results in the following error:
smtp.mycompany.mydomain.com:25: Test failed with message: "18.104.22.168 Client was not authenticated " [SMTP Server: smtp.mycompany.mydomain.com:25, User name: null, Secure Connection: No].
To reproduce, set Up a Mail Server for Notifications as follows:
1. Login to console
2. Click on "Setup"
3. Go to "Notifications"
4. Select "Mail Servers"
5. Under "Outgoing Mail Servers", Click on "Add"
6. Fill the pop-up window. Fill the Host, port, username, password,
confirm password fields. Select "Use Secure Connection" as "No"
7. Click on "ok"
8. Click on "Test Mail Server".
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