EM 12c: Accessing Certain Pages in Enterprise Manager 12c Cloud Control Results in Error: A Plugin Is Needed To Display This Content (Doc ID 2193512.1)

Last updated on OCTOBER 19, 2016

Applies to:

Enterprise Manager Base Platform - Version 12.1.0.5.0 and later
Information in this document applies to any platform.

Symptoms

Accessing certain pages in Enterprise Manager (EM) 12c Cloud Control, using the Mozilla Firefox browser results in a black box showing the error:

 

It is observed that most of the affected EM 12c pages contain charts and other statistical information.

Cause

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