RUEI :Unable To Configure KPI By Adding Condition For Service Function (Doc ID 2193665.1)

Last updated on OCTOBER 31, 2016

Applies to:

APM - Application Performance Management - Version 12.1.0.7.0 and later
Information in this document applies to any platform.

Symptoms

While trying to configure KPI on certain operations of a web service call, the KPI Configuration doesn't show values of the operation calls/service functions.
However, Browse Data shows the operation calls.

Steps to reproduce:

KPI Overview >> Add a New KPI >> Provide values for KPI Name 
KPI Definition >> Provide values for Metric , Entity , Calculation etc
Add Condition >> Condition type :Dimension level
                             Dimension level:Service Function
                             Operator          :equals
                             Value               :(doesn't show the intended value here)



Cause

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