EM12c, EM13c : Adding a new Rule to Compliance Standard results Duplicate error (Doc ID 2194100.1)

Last updated on OCTOBER 21, 2016

Applies to:

Enterprise Manager Base Platform - Version 12.1.0.4.0 and later
Information in this document applies to any platform.

Symptoms

Enterprise Manager (EM) 12.1.0.4 Cloud Control system

Adding a new compliance standard rule to an existing compliance standard in Enterprise Manager 12c Cloud Control fails with this error:

Duplicate Compliance Standard can not be created

From the EM 12c OMS, the .../gc_inst/em/MEGC_OMS1/sysman/log/emoms.trc file (DEBUG enabled) shows the following stack:

 

2016-09-27 22:06:57,779 [3119::[ACTIVE] ExecuteThread: '39' for queue:
'weblogic.kernel.Default (self-tuning)'] DEBUG util.ComplianceUtil logp.251 - EXCEPTION
java.sql.SQLException: ORA-20759: Can not acquire lock
ORA-06512: at "SYSMAN.EM_COMPLIANCE_LOCK", line 1750
ORA-06512: at line 1

at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:462)
at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:405)
at oracle.jdbc.driver.T4C8Oall.processError(T4C8Oall.java:931)
at oracle.jdbc.driver.T4CTTIfun.receive(T4CTTIfun.java:481)

 

See the following reference for instructions on how to establish a DEBUG trace level on the emoms.trc log:

Enterprise Manager Cloud Control Administrator's Guide
12c Release 5
Chapter 23 Locating and Configuring Enterprise Manager Log Files
23.4 Locating and Configuring Oracle Management Service Log and Trace Files
23.4.4 Controlling the Contents of the Oracle Management Service Trace File



Changes

 

Cause

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