My Oracle Support Banner

EM12c: サイレントインストール又はアップグレード時、OUI-15038: Unable to execute rule 'CheckPackages' from ruleset 'PackagesChecks' が発生します (Doc ID 2199266.1)

Last updated on NOVEMBER 01, 2016

適用範囲:

Enterprise Manager Base Platform - バージョン 12.1.0.4.0 から 12.1.0.5.0 [リリース 12.1]
この文書の内容はすべてのプラットフォームに適用されます。
本文書利用上のご注意
  本文書は英語の文書 <Document 2136496.1> (最終メジャー更新日: 2016年06月27日) の日本語翻訳版です。
  英語の文書のメジャー更新に応じて本文書を随時更新いたします。

現象

EM 12c Agent をサイレントモードで、ターゲットホストにインストール時、事前チェックを実行時以下のエラーが発生します。:


The command fails with ERROR message: "ERROR: Agent Install Prereqs failed".

以下のメッセージが、<agent_home>/cfgtoollogs/agentDeploy/agentDeploy_<timestamp>.log ファイルに出力されます:

INFO: Agent mode passed NONE
INFO: Executing command: /orahome/OEMAGENT/agent12c/core/12.1.0.5.0/oui/bin/runInstaller -debug -ignoreSysPrereqs -prereqchecker -silent -ignoreSysPrereqs -waitForCompletion 
-prereqlogloc /orahome/OEMAGENT/agent12c/core/12.1.0.5.0/cfgtoollogs/agentDeploy -entryPoint oracle.sysman.top.agent_Complete -detailedExitCodes PREREQ_CONFIG_LOCATION=
/orahome/OEMAGENT/agent12c/core/12.1.0.5.0/prereqs -J-DORACLE_HOSTNAME=R12DRDB.srf.com -J-DAGENT_PORT=3872 -J-DAGENT_BASE_DIR=/orahome/OEMAGENT/agent12c
INFO:
INFO: Oracle Prerequisite Checker version Version 11.1.0.13.0 Production
INFO: Copyright (C) 1999, 2015, Oracle. All rights reserved.
...
INFO: Performing check for CertifiedVersions_agent
INFO: Is the software certified on the current operating system?
INFO: Check complete. The overall result of this check is: Not executed <<<<
INFO:
INFO:
INFO: Check complete: Not executed <<<<
INFO: OUI-15038: Unable to execute rule 'CertifiedVersions' from ruleset 'OSChecks'. The underlying test 'oracle.sysman.oip.oipc.oipcz.OipczOSChecks.checkCertifiedOSVersions' 
has thrown an unhandled exception [null]. If the exception results in a failure of the test and the exception needs to be propagated, then encapsulate the exception in 
the result object and return the result.
INFO: Recommendation: Make sure you are installing the software on a certified platform.
INFO:
INFO: ========================================================
INFO: Performing check for Packages_agent
INFO: Are the required packages installed on the current operating system?
INFO: Check complete. The overall result of this check is: Not executed <<<<
INFO:
INFO:
INFO: Check complete: Not executed <<<<
INFO: OUI-15038: Unable to execute rule 'CheckPackages' from ruleset 'PackagesChecks'. The underlying test 'oracle.sysman.oip.oipc.oipcz.OipczPackagesChecks.checkPackages' 
has thrown an unhandled exception [null]. If the exception results in a failure of the test and the exception needs to be propagated, then encapsulate the exception in 
the result object and return the result.
INFO: Recommendation: You may actually have installed packages which have obsoleted these, in which case you can successfully continue with the install. If you have not, 
it is recommended that you do not continue.
INFO:
INFO: ======================================================== 

原因

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


本書の内容
現象
原因
解決策
参照情報

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.