EM 13c: Enterprise Manager 13c Cloud Control Admin Server Status Shows FAILED_NOT_RESTARTABLE (Doc ID 2206509.1)

Last updated on NOVEMBER 29, 2016

Applies to:

Enterprise Manager Base Platform - Version 13.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

Enterprise Manager (EM) 13c Cloud Control Administration Server is in status FAILED_NOT_RESTARTABLE as shown in this emctl command response:

$ emctl status oms -details
Oracle Enterprise Manager Cloud Control 13c Release 1
Copyright (c) 1996, 2015 Oracle Corporation. All rights reserved.
Enter Enterprise Manager Root (SYSMAN) Password :
Console Server Host : host.com
HTTP Console Port : 7788
HTTPS Console Port : 7803
HTTP Upload Port : 4889
HTTPS Upload Port : 4903
EM Instance Home : /u01/app/oracle/gc_inst/em/EMGC_OMS1
OMS Log Directory Location : /u01/app/oracle/gc_inst/em/EMGC_OMS1/sysman/log
OMS is not configured with SLB or virtual hostname
Agent Upload is locked.
OMS Console is locked.
Active CA ID: 1
Console URL: https://host.com:7803/em
Upload URL: https://host.com:4903/empbs/upload

WLS Domain Information
Domain Name : GCDomain
Admin Server Host : host.com
Admin Server HTTPS Port: 7102
Admin Server is FAILED_NOT_RESTARTABLE

Oracle Management Server Information
Managed Server Instance Name: EMGC_OMS1
Oracle Management Server Instance Host: host.com
WebTier is Up
Oracle Management Server is Up
JVMD Engine is Up

BI Publisher Server Information
BI Publisher Managed Server Name: BIP
BI Publisher Server is Up

BI Publisher HTTP Managed Server Port : 9701
BI Publisher HTTPS Managed Server Port : 9803
BI Publisher HTTP OHS Port : 9788
BI Publisher HTTPS OHS Port : 9851
BI Publisher is locked.
BI Publisher Server named 'BIP' running at URL: https://host.com:9851/xmlpserver
BI Publisher Server Logs: /u01/app/oracle/gc_inst/user_projects/domains/GCDomain/servers/BIP/logs/
BI Publisher Log : /u01/app/oracle/gc_inst/user_projects/domains/GCDomain/servers/BIP/logs/bipublisher/bipublisher.log

 

Changes

 

Cause

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