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EM 13c: Enterprise Manager 13c Cloud Control Admin Server Status Shows FAILED_NOT_RESTARTABLE (Doc ID 2206509.1)

Last updated on JANUARY 29, 2019

Applies to:

Enterprise Manager Base Platform - Version 13.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

Enterprise Manager (EM) 13c Cloud Control oms startup fails to bring up Admin server.

Administration Server is in status FAILED_NOT_RESTARTABLE as shown in this emctl command response:

$ emctl status oms -details
Oracle Enterprise Manager Cloud Control 13c Release 1
Copyright (c) 1996, 2015 Oracle Corporation. All rights reserved.
Enter Enterprise Manager Root (SYSMAN) Password :
Console Server Host : host.com
HTTP Console Port : 7788
HTTPS Console Port : 7803
HTTP Upload Port : 4889
HTTPS Upload Port : 4903
EM Instance Home : /u01/app/oracle/gc_inst/em/EMGC_OMS1
OMS Log Directory Location : /u01/app/oracle/gc_inst/em/EMGC_OMS1/sysman/log
OMS is not configured with SLB or virtual hostname
Agent Upload is locked.
OMS Console is locked.
Active CA ID: 1
Console URL: https://host.com:7803/em
Upload URL: https://host.com:4903/empbs/upload

WLS Domain Information
Domain Name : GCDomain
Admin Server Host : host.com
Admin Server HTTPS Port: 7102
Admin Server is FAILED_NOT_RESTARTABLE

Oracle Management Server Information
Managed Server Instance Name: EMGC_OMS1
Oracle Management Server Instance Host: host.com
WebTier is Up
Oracle Management Server is Up
JVMD Engine is Up

BI Publisher Server Information
BI Publisher Managed Server Name: BIP
BI Publisher Server is Up

BI Publisher HTTP Managed Server Port : 9701
BI Publisher HTTPS Managed Server Port : 9803
BI Publisher HTTP OHS Port : 9788
BI Publisher HTTPS OHS Port : 9851
BI Publisher is locked.
BI Publisher Server named 'BIP' running at URL: https://host.com:9851/xmlpserver
BI Publisher Server Logs: /u01/app/oracle/gc_inst/user_projects/domains/GCDomain/servers/BIP/logs/
BI Publisher Log : /u01/app/oracle/gc_inst/user_projects/domains/GCDomain/servers/BIP/logs/bipublisher/bipublisher.log

../gc_inst/user_projects/domains/GCDomain/servers/EMGC_ADMINSERVER/logs/EMGC_ADMINSERVER.out file reports the following error:

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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