EM13c : Agent Causes High CPU And Hangs The Server (Doc ID 2213714.1)

Last updated on DECEMBER 13, 2016

Applies to:

Enterprise Manager Base Platform - Version 13.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

Oracle Enterprise Manager (EM) 13c Agent installed on VM servers gets hung after running for few hours.
Host becomes reachable. Have to manually kill the agent process to restart it.

jstack details:

fffffffd3694959c lwp_park (0, 0, 0)
fffffffd36942d58 cond_wait_queue (102439c48, 102439c30, 0, 0, fffffffd36a8efc0, 0) + 4c
fffffffd3694334c cond_wait (102439c48, 102439c30, 14702c, 0, 0, fffffffd36a88000) + 10
fffffffd3a117ee0 __1cCosNPlatformEventEpark6M_v_ (102439c00, 1ef2b0, 1ef000, 102439c30, fffffffd3a56e000, 102439c20) + 100
fffffffd3a0c49c0 __1cHMonitorFILock6MpnGThread__v_ (10032aa50, 1017c8000, fffffffd3a65dc88, 2946, ffffffffffffffff, 101b5c601) + 120
fffffffd3a0c57cc __1cHMonitorbClock_without_safepoint_check6M_v_ (10032aa50, 164878, ffffffff611, fffffffd3a56e000, 4a8894, 164800) + 64
fffffffd39880d14 __1cUSafepointSynchronizeFblock6FpnKJavaThread__v_ (1017c8000, a, deab, b, 1ffc, deab) + 234
fffffffd3a118974 __1cGParkerEpark6Mbl_v_ (18c000, 100, 18c38c, b, 1017c8000, 6) + 4bc
fffffffd3a28b368 Unsafe_Park (0, 10272df30, fffffffd3a6fa38c, df8475800, ffffffff4d3fec18, 1017c8000) + 280
ffffffff7b413dec * sun/misc/Unsafe.park(ZJ)V+-22563



Cause

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