EM 13c : False Listener Target Down Alert raised with Message "The listener is down: TIMEDOUT to run lsnrctl"
(Doc ID 2215463.1)
Last updated on MAY 16, 2018
Applies to:Enterprise Manager for Oracle Database - Version 184.108.40.206.0 and later
Information in this document applies to any platform.
For a listener monitored via 13c EM Console, repetitive alerts are being raised with details "Message=The listener is down: TIMEDOUT to run lsnrctl", as below:
Host=dbserver.domain Target type=Listener Target name=LISTENER_ORCL Categories=Availability Message=The listener is down: TIMEDOUT to run lsnrctl. Severity=Fatal Event reported time=Nov 14, 2016 7:56:13 AM MST Target Lifecycle Status=Production Event Type=Target Availability Event name=Status Availability status=Down Root Cause Analysis Status=Neither Cause Nor Symptom Causal analysis result=Neither a cause nor a symptom Rule Name=Notification Rule Set,All Targets Availability Status Rule Owner=SYSMAN Update Details: The listener is down: TIMEDOUT to run lsnrctl.
- The <AGENT_INST>/sysman/log/gcagent.log shows:
2016-11-14 07:57:04,213 [164:E4B31AB4:GC.Executor.1 (oracle_listener:LISTENER_ORCL:Response)] INFO - Target [oracle_listener.LISTENER_ORCL] is marked as in DOWN state
2016-11-14 07:57:04,213 [164:E4B31AB4] INFO - Target [oracle_listener.LISTENER_ORCL] is marked as in DOWN state
This is a mis-leading and false alert since the listener is up and running fine during this time.
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