Em12c : ORA-01013: Metric Collection Error reported as Critical (Doc ID 2216222.1)

Last updated on DECEMBER 20, 2016

Applies to:

Enterprise Manager Base Platform - Version 12.1.0.5.0 and later
Information in this document applies to any platform.

Symptoms

In Enterprise Manager (EM) Cloud Control receiving the following metric alert "ORA-01013: user requested cancel of current operation" as Critical very frequently.

Subject: EM Event: Critical:<Target Name> - ORA-01013: user requested cancel of current operation

Host=<HostName>
Target type=Cluster Database
Target name=<Target Name>
Categories=Error
Message= ORA-01013: user requested cancel of current operation
Severity=Critical
Event Type=Metric Evaluation Error
Event name=db_tablespaces
Metric Group=Tablespaces
Collection Name=oracle_racconfig
Rule Name=Rule Set for Event Generation,Metric Evaluation Error
Rule Owner=SYSMAN
Update Details:
ORA-01013: user requested cancel of current operation
Incident created by rule (Name = Rule Set for Event Generation, Metric Evaluation Error; Owner = SYSMAN).

 

Cause

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