EM 13c: Silent Enterprise Manager 13.1 Cloud Control Agent Installation on Windows Fails with Error: Create service for service name:Oracleagent13c2Agent has failed (Doc ID 2220447.1)

Last updated on MAY 27, 2017

Applies to:

Enterprise Manager Base Platform - Version 13.1.0.0.0 and later
Microsoft Windows x64 (64-bit)

Symptoms

Silent method installation of the Enterprise Manager (EM) 13.2 Cloud Control Agent on Microsoft Windows x64 (64-bit) fails while creating the service:

 

The installation also generates a pop up window stating that nmesrvops.exe process has stopped working:

Cause

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