EM12c : Plugin deployment fails at pre-req phase (Doc ID 2222331.1)

Last updated on JANUARY 11, 2017

Applies to:

Enterprise Manager Base Platform - Version 12.1.0.5.0 and later
Information in this document applies to any platform.

Symptoms

In Enterprise Manager (EM) Cloud Control, trying to deploy a plugin on OMS fails at Pre-req phase.

Verifying the pluginca logs tells us issue is during the SOFTWARE_INSTALL phase.

Error stack observed from pluginca log:

2016-11-04 13:18:17,539 [main] DEBUG status.EMPluginDeploymentStatusHelper - Step obtained from contextStates for SOFTWARE_INSTALL: null
2016-11-04 13:18:17,539 [main] DEBUG status.EMPluginDeploymentStatusHelper - updDeploymentStatus bulk : Enter
2016-11-04 13:18:17,539 [main] DEBUG status.EMPluginDeploymentStatusHelper - Added for INT issue triage : updDeploymentStatus bulk : Enter - For deployment ID 102441
2016-11-04 13:18:17,539 [main] DEBUG status.EMPluginDeploymentStatusHelper - Added for INT issue triage : Updating host names for deployment steps
2016-11-04 13:18:17,539 [main] DEBUG status.EMPluginDeploymentStatusHelper - Host name obtained: danprvb91000.wellsfargo.com
2016-11-04 13:18:17,539 [main] DEBUG status.EMPluginDeploymentStatusHelper - Added for INT issue triage : Updating with context state [ [oracle.sun.oss7:12.1.0.7.0:0 ; 9233B4CD365168313C2F69A77EC3879B ; OMS ; OMS ]; [EMPluginDeploymentStep:{ SOFTWARE_INSTALL ; FAILED ; Fri Nov 04 13:18:17 CDT 2016 ; Fri Nov 04 13:18:17 CDT 2016 ; ; /opt/oracle/product/omsmdwr5/oms/cfgtoollogs/pluginca/plugin_deployment_102441
/configplugin_prereq_check_2016-11-04_13-18-12.log ; /opt/oracle/product/omsmdwr5/oms/cfgtoollogs/pluginca/plugin_deployment_102441/configplugin_prereq_check_2016-11-04_13-18-12.trc ; EM-04001: Server-side
plug-in deployment failed with the message Plug-in installation failed. Contact Oracle Support. ;EM-04001 ;danprvb91000.wellsfargo.com}] ; FAILED ]
2016-11-04 13:18:17,540 [main] DEBUG status.EMPluginDeploymentStatusHelper - Added for INT issue triage : EM_PLUGIN_DEPLOY_CTX_STAT_LIST[[Ljava.lang.Object;@1c8321c8
2016-11-04 13:18:17,565 [main] DEBUG status.EMPluginDeploymentStatusHelper - Added for INT issue triage : updDeploymentStatus bulk : Exit - For deployment ID 102441
2016-11-04 13:18:17,565 [main] DEBUG status.EMPluginDeploymentStatusHelper - updDeploymentStatus bulk : Exit
2016-11-04 13:18:17,569 [main] ERROR pluginca.PluginCADriver - EM-04001: Server-side plug-in deployment failed with the message Unexpected error. Contact Oracle Support.
oracle.sysman.core.common.extensibility.pluginca.PluginCAException: EM-04001: Server-side plug-in deployment failed with the message Unexpected error. Contact Oracle Support.
at oracle.sysman.core.common.extensibility.pluginca.PluginCADriver.main(PluginCADriver.java:2493)
Caused by: java.lang.NullPointerException

 

Cause

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