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EM 12c: Enterprise Manager 12c Cloud Control Patch Advisor Functionality Not Working After Applying October Bundle Patch (Doc ID 2224842.1)

Last updated on SEPTEMBER 12, 2023

Applies to:

Enterprise Manager for My Oracle Support - Version 12.1.0.5.0 and later
Information in this document applies to any platform.

Symptoms

The Patches & Updates screen, Patch Recommendations is empty. No results are shown.

The logs show this kind of error:

2016-12-09 09:30:45,222 [Cache Loader - 30] ERROR loader.EmPatchAdvisorProductsCacheLoader logp.251 - ***PATCH*** patch product recommendation metadata load
oracle.mos.patch.exception.PatchBusinessException: java.lang.ClassCastException: oracle.xdb.XMLType cannot be cast to java.lang.String


Enterprise Manager (EM) 12.1.0.5 Cloud Control with the October 2016 System Patch.

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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