EM 13c: Upgrade from Enterprise Manager 12c to version 13.2 Fails at Plugins Deployment and Configuration with Error: WLST command exited with exit code: 62. Contact Oracle Support (Doc ID 2235282.1)

Last updated on FEBRUARY 25, 2017

Applies to:

Enterprise Manager Base Platform - Version 13.2.0.0.0 and later
Information in this document applies to any platform.

Symptoms

Enterprise Manager (EM) 12.1.0.4 Cloud Control upgrade to EM 13.2

The following errors are logged during the Plugin Configuration Assistant failure in the upgrade process from EM 12c to version 13c:


From <OMS Oracle Home>/cfgtoollogs/cfgfw/CfmLogger_<time stamp>.log:

INFO: oracle.sysman.top.oms:Plugin deployment is not locked. Nothing to do.
INFO: oracle.sysman.top.oms:A lower version(12.1.0.1.0) of the plugin oracle.sysman.cfw is already deployed. This plug-in will be upgraded
INFO: oracle.sysman.top.oms:A lower version(12.1.0.6.0) of the plugin oracle.sysman.emas is already deployed. This plug-in will be upgraded
INFO: oracle.sysman.top.oms:A lower version(12.1.0.7.0) of the plugin oracle.sysman.db is already deployed. This plug-in will be upgraded
INFO: oracle.sysman.top.oms:A lower version(12.1.0.6.0) of the plugin oracle.sysman.xa is already deployed. This plug-in will be upgraded
INFO: oracle.sysman.top.oms:A lower version(12.1.0.6.0) of the plugin oracle.sysman.vt is already deployed. This plug-in will be upgraded
INFO: oracle.sysman.top.oms:A lower version(12.1.0.8.0) of the plugin oracle.sysman.ssa is already deployed. This plug-in will be upgraded
INFO: oracle.sysman.top.oms:Starting Deployment
INFO: oracle.sysman.top.oms:Invoking pre deploy callbacks.
INFO: oracle.sysman.top.oms:OMS state could be found. It is down
INFO: oracle.sysman.top.oms:Performing Midtier config
INFO: oracle.sysman.top.oms:EM-04001: Server-side plug-in deployment failed with the message Error while attempting to deploy plug-in templates to EM domain. WLST command exited with exit code: 62. Contact Oracle Support.
INFO: oracle.sysman.top.oms:action = DEPLOY - Not invoking PostOMSStartConfigModuleExecutor
INFO: oracle.sysman.top.oms:EM-04026: Server-side plug-in deployment failed. For details, check the log file /u01/app/oem13c/cfgtoollogs/pluginca/gcupgrade_<time stamp>/configplugin_deploy_<time stamp>.log
INFO: oracle.sysman.top.oms:Diagnostic log file: /u01/app/oem13c/cfgtoollogs/pluginca/gcupgrade_<time stamp>/configplugin_deploy_<time stamp>.log


From <OMS Oracle Home>/cfgtoollogs/pluginca/gcupgrade_<time stamp>/configplugin_deploy_<time stamp>.log:

2017-02-03 12:48:50,633 [main] WARN deploymentservice.EMPluginDeploymentUtil - No OMS name property passed. Assuming there is only one entry in emInstanceMapping.properties.
2017-02-03 12:48:50,638 [main] WARN pluginca.PluginCADriver -
2017-02-03 12:48:50,639 [main] WARN pluginca.PluginCADriver - ---------------------------------------------------------------
2017-02-03 12:48:50,639 [main] WARN pluginca.PluginCADriver - ---Plugins On Which Action "Deploy" Is To Be Performed---
2017-02-03 12:48:50,639 [main] WARN pluginca.PluginCADriver - oracle.sysman.cfw=13.2.1.0.0
2017-02-03 12:48:50,639 [main] WARN pluginca.PluginCADriver - oracle.sysman.db=13.2.1.0.0
2017-02-03 12:48:50,639 [main] WARN pluginca.PluginCADriver - oracle.sysman.xa=13.2.1.0.0
2017-02-03 12:48:50,640 [main] WARN pluginca.PluginCADriver - oracle.sysman.emas=13.2.1.0.0
2017-02-03 12:48:50,640 [main] WARN pluginca.PluginCADriver - oracle.sysman.si=13.2.1.0.0
2017-02-03 12:48:50,640 [main] WARN pluginca.PluginCADriver - oracle.sysman.ssa=13.2.1.0.0
2017-02-03 12:48:50,640 [main] WARN pluginca.PluginCADriver - oracle.sysman.vt=13.2.1.0.0
2017-02-03 12:48:50,641 [main] WARN pluginca.PluginCADriver - ---------------------------------------------------------------
2017-02-03 12:48:50,641 [main] WARN pluginca.PluginCADriver -
2017-02-03 12:48:57,741 [main] WARN deploymentservice.EMPluginDeploymentUtil - No OMS name property passed. Assuming there is only one entry in emInstanceMapping.properties.
2017-02-03 12:48:57,869 [main] WARN deploymentservice.EMPluginDeploymentUtil - No OMS name property passed. Assuming there is only one entry in emInstanceMapping.properties.
2017-02-03 12:49:04,208 [main] WARN deploymentservice.EMPluginDeploymentUtil - No OMS name property passed. Assuming there is only one entry in emInstanceMapping.properties.
2017-02-03 12:49:04,209 [main] WARN deploymentservice.EMPluginDeploymentUtil - No OMS name property passed. Assuming there is only one entry in emInstanceMapping.properties.
2017-02-03 12:49:04,211 [main] WARN deploymentservice.EMPluginDeploymentUtil - No OMS name property passed. Assuming there is only one entry in emInstanceMapping.properties.
2017-02-03 12:49:04,212 [main] WARN deploymentservice.EMPluginDeploymentUtil - No OMS name property passed. Assuming there is only one entry in emInstanceMapping.properties.
2017-02-03 12:49:04,213 [main] WARN deploymentservice.EMPluginDeploymentUtil - No OMS name property passed. Assuming there is only one entry in emInstanceMapping.properties.
2017-02-03 12:49:04,214 [main] WARN deploymentservice.EMPluginDeploymentUtil - No OMS name property passed. Assuming there is only one entry in emInstanceMapping.properties.
2017-02-03 12:49:04,215 [main] WARN deploymentservice.EMPluginDeploymentUtil - No OMS name property passed. Assuming there is only one entry in emInstanceMapping.properties.
2017-02-03 12:49:04,467 [main] WARN deploymentservice.EMPluginDeploymentUtil - No OMS name property passed. Assuming there is only one entry in emInstanceMapping.properties.
2017-02-03 12:49:04,468 [main] WARN deploymentservice.EMPluginDeploymentUtil - No OMS name property passed. Assuming there is only one entry in emInstanceMapping.properties.
2017-02-03 12:49:04,469 [main] WARN deploymentservice.EMPluginDeploymentUtil - No OMS name property passed. Assuming there is only one entry in emInstanceMapping.properties.
2017-02-03 12:49:04,470 [main] WARN deploymentservice.EMPluginDeploymentUtil - No OMS name property passed. Assuming there is only one entry in emInstanceMapping.properties.
2017-02-03 12:49:04,471 [main] WARN deploymentservice.EMPluginDeploymentUtil - No OMS name property passed. Assuming there is only one entry in emInstanceMapping.properties.
2017-02-03 12:49:04,471 [main] WARN deploymentservice.EMPluginDeploymentUtil - No OMS name property passed. Assuming there is only one entry in emInstanceMapping.properties.
2017-02-03 12:49:04,472 [main] WARN deploymentservice.EMPluginDeploymentUtil - No OMS name property passed. Assuming there is only one entry in emInstanceMapping.properties.

emInstanceMapping.properties.
2017-02-03 12:49:04,937 [main] ERROR deploymentservice.OMSInfo - Failed to get all oms info
2017-02-03 12:49:05,147 [main] WARN selfupdate.InventoryManager - Error retrieving entity object for id=86115836E233E18343D294E6BC0A2DB4
java.sql.SQLException: ORA-20656: Invalid entity ID 86115836E233E18343D294E6BC0A2DB4
ORA-06512: at "SYSMAN.EM_SELF_UPDATE", line 1040
ORA-06512: at line 1
.
.
.
Caused by: oracle.sysman.core.common.extensibility.pluginca.PluginCAException: EM-04001: Server-side plug-in deployment failed with the message Error while attempting to deploy plug-in templates to EM domain. WLST command exited with exit code: 62. Contact Oracle Support.
at oracle.sysman.core.common.extensibility.pluginca.MidtierConfigStep.deployTemplates(MidtierConfigStep.java:535)
at oracle.sysman.core.common.extensibility.pluginca.MidtierConfigStep.run(MidtierConfigStep.java:266)
at oracle.sysman.core.common.extensibility.pluginca.PluginCASerialStepsExecutor.run(PluginCASerialStepsExecutor.java:80)
at oracle.sysman.core.common.extensibility.pluginca.PluginCA.deploy(PluginCA.java:1103)
... 4 more
2017-02-15 07:59:00,036 [main] DEBUG pluginca.PluginCADriver - 2017-02-15 07:59:00.035

 

Changes

 

Cause

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