EM 13c: False alerts for ASM closed/open and/or the pluggable database is down in Enterprise Manager 13.2 Cloud Control (Doc ID 2240880.1)

Last updated on MARCH 12, 2017

Applies to:

Enterprise Manager for Oracle Database - Version 13.2.1.0.0 and later
Information in this document applies to any platform.

Symptoms

Enterprise Manager (EM) 13.2 Cloud Control

Alerts frequently generated in EM 13.2 Cloud Control: ASM closed/open and/or the pluggable database is down

Example:

Host=foo.oracle.com
Target type=Automatic Storage Management
Target name=+ASM1_foo.oracle.com
Categories=Availability
Message=Failed to connect to ASM instance. The connection is closed: The connection is closed
Severity=Fatal


From the .../agent_inst/sysman/log/gcagent.log file:

2017-02-23 09:18:23,536 [2462280:D4687A63:GC.Executor.157819 (osm_instance:+ASM1_foo.oracle.com:Response)] INFO - Target [osm_instance.+ASM1_foo.oracle.com] is marked as in DOWN state
2017-02-23 09:18:23,538 [2462280:D4687A63] INFO - Target [osm_instance.+ASM1_foo.oracle.com] is marked as in DOWN state

 

 

Changes

 

Cause

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