EM 12c : Agent Installation Failed at Clone Phase with " completed with status=11 SEVERE ERROR Agent Clone Failed" Reported in agentDeploy.log (Doc ID 2241590.1)

Last updated on MARCH 08, 2017

Applies to:

Enterprise Manager Base Platform - Version 12.1.0.4.0 and later
Information in this document applies to any platform.

Symptoms

Installing agent using agentDeploy.sh failed at clone phase with following exception.


From /app/oramon/agent_12.1.0.4/core/12.1.0.4.0/cfgtoollogs/agentDeploy/agentDeploy_2017-03-07_20-29-38-PM.log

Cloning the agent home...
Executing command: /app/oramon/agent_12.1.0.4/core/12.1.0.4.0/oui/bin/runInstaller -debug -ignoreSysPrereqs -clone -forceClone -silent -waitForCompletion -nowait ORACLE_HOME=/app/oramon/agent_12.1.0.4/core/12.1.0.4.0 AGENT_BASE_DIR=/app/oramon/agent_12.1.0.4 AGENT_BASE_DIR=/app/oramon/agent_12.1.0.4 OMS_HOST=oms.oracle.com EM_UPLOAD_PORT=1159 AGENT_REGISTRATION_PASSWORD=xxxxxxxc ORACLE_HOSTNAME=agtz.oracle.com  invPtrLoc=/var/opt/oracle/oraInst.loc AGENT_PORT=3872 -noconfig ORACLE_HOME_NAME=agent12c1 -invPtrLoc /var/opt/oracle/oraInst.loc -force b_noUpgrade=true
ERROR: Agent Clone Failed

...........
INFO: /app/oramon/agent_12.1.0.4/core/12.1.0.4.0/oui/bin/runInstaller -debug -ignoreSysPrereqs -clone -forceClone -silent -waitForCompletion -nowait ORACLE_HOME=/app/oramon/agent_12.1.0.4/core/12.1.0.4.0 -noconfig ORACLE_HOME_NAME=agent12c1 -invPtrLoc /var/opt/oracle/oraInst.loc -force completed with status=11
SEVERE:
ERROR: Agent Clone Failed
SEVERE:
ERROR: Agent Deployment Failed

Cause

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