EM 12c, 13c: Oracle Home Preferred Credentials Test in Enterprise Manager 12c Cloud Control Fails: Failed To Launch Process: Auth Fail (Doc ID 2245756.1)

Last updated on MARCH 24, 2017

Applies to:

Enterprise Manager Base Platform - Version 12.1.0.1.0 and later
Information in this document applies to any platform.

Symptoms

Applying a patch for an Oracle Home using the Enterprise Manager (EM) 12c Cloud Control Provisioning and Patching feature fails at credentials check with the following scren message:

Error occurred while checking the normal Oracle Home credentials. Failed to launch process: Auth fail

 

Also, a Preferred Credentials test fails with this a=screen error:

Failed to launch process: Auth fail

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms