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EM 12c: ASM Targets Show Down Status in Enterprise Manager 12c Cloud Control after Grid Infrastructure Target Upgrade From 12.1.0.2 to 12.2.0.1 With Error: ORA-28040 (Doc ID 2249296.1)

Last updated on FEBRUARY 06, 2020

Applies to:

Enterprise Manager for Oracle Database - Version 12.1.0.2.0 and later
Information in this document applies to any platform.

Symptoms

ASM targets show a Down status in Enterprise Manager (EM) 12c Cloud Control after the target Grid Infrastructure (GI) Oracle Home was upgraded from 12.1.0.2 to 12.2.0.1.


From <AGENT_INSTANCE_HOME>/sysman/log/emagent_perl.trc:

dbGetAdrBase.pl: Tue Mar 21 11:34:49 2017: WARN: get_diag_info_from_db: Could not connect to asmsnmp/(DESCRIPTION=(ADDRESS=(PROTOCOL=TCP)(HOST=<host_name>)(Port=<Port_No>))(CONNECT_DATA=(SID=+ASM))): ORA-28040: No matching authentication protocol (DBD ERROR: OCISessionBegin)
dbGetAdrHome.pl: Tue Mar 21 11:34:49 2017: WARN: get_diag_info_from_db: Could not connect to asmsnmp/(DESCRIPTION=(ADDRESS=(PROTOCOL=TCP)(HOST=<host_name>)(Port=<Port_No>))(CONNECT_DATA=(SERVICE_NAME=+ASM)(INSTANCE_NAME=+ASM)(UR=A))): ORA-28040: No matching authentication protocol (DBD ERROR: OCISessionBegin)

Cause

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In this Document
Symptoms
Cause
Solution
References


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