EM 12c: Enterprise Manager 12c Cloud Control OMS Start Fails with Message: psft.war Message - error in opening zip file

(Doc ID 2252190.1)

Last updated on APRIL 28, 2017

Applies to:

Enterprise Manager for Cloud - Version 13.2.1.0.0 to 13.2.2.0.0 [Release 13.2]
Information in this document applies to any platform.

Symptoms

zfs snapclone deployment fails in Enterprise Manager 13c Cloud Control provisioning.

From the deployment job record in EM 13c:

Job Steps Log for Job :Create Init Ora File

1:Evaluate expression:evaluateExpression

======= Start of Create Init File Step ======

*** Read All Params *****
Host target Name :vlrtpfph1.fmr.com
Provisioning Type :THIN_PROV

Target Type :dbTypeSI and DB SID : fphsnq2 Domain :

Accessing creds for host:vlrtpfph1.fmr.com
Init ora File creating on host:vlrtpfph1.fmr.com

Platform details of the database
Platform name : Red Hat Enterprise Linux Server release 6.8 (Santiago)
ARU ID : 226
Windows ? :false

Getting  value  of parameter use_large_page =
Adding value =*.db_domain='' to list
Parameter db_domain already exist in list. Replacing with new value
Added the entry *.db_domain=''

Adding value =*.db_name='fphsnq2' to list
Parameter db_name already exist in list. Replacing with new value
cpu_count=8
java_pool_size=536870912
user_dump_dest='/pwifph1/oracle/diag/rdbms/zpwiodsp1_rtp/fphsnq2/trace'
open_cursors=1000
background_dump_dest='/pwifph1/oracle/diag/rdbms/zpwiodsp1_rtp/fphsnq2/trace'
db_cache_size=4294967296
*.db_name='fphsnq2'
compatible=11.2.0.4
undo_tablespace=UNDOTBS1
shared_pool_size=3221225472
control_files='/pwifph1/zfs_20170126_110508463_1_iosv_1/zpwiodsp1_rtp/controlfile/control01.cf','/pwifph1/zfs_20170126_110508463_1_iosv_1/zpwiodsp1_rtp/controlfile/control02.cf'
pga_aggregate_target=4294967296
processes=5000
large_pool_size=268435456
***** log_archive_dest is skipped!!! *****
db_create_file_dest='/pwifph1/zfs_20170126_110508463_1_iosv_1'
streams_pool_size=33554432
sga_target=8589934592ExpressionEvaluationException: An unexpected error encountered while executing this Computational step. An incident was created for this event. Below is the error message
----------------------------------------------------------
String index out of range: 41
---------------------------------------




The error is also seen in <OMS instance base>/em/EMGC_OMS1/sysman/log/emoms.trc:

2017-01-27 10:44:08,560 [[ACTIVE] ExecuteThread: '6' for queue: 'weblogic.kernel.Default (self-tuning)'] ERROR states.DbCloneConfigState logp.251 - Error while obtaining Snapshot group ID from software library: Null URN
oracle.sysman.emSDK.swlib.UrnException: Null URN
at oracle.sysman.emSDK.swlib.ProvisioningUrn.getUrnFromString(ProvisioningUrn.java:112)
at oracle.sysman.emSDK.swlib.ProvisioningUrn.fromString(ProvisioningUrn.java:72)
at oracle.sysman.emSDK.swlib.URN.fromString(URN.java:121)
at oracle.sysman.db.config.model.dbclone.states.DbCloneConfigState.setSnapshotGroupIdFromSwlib(DbCloneConfigState.java:1213)
at oracle.sysman.db.config.model.dbclone.states.DbCloneConfigState.loadDataFromProcedure(DbCloneConfigState.java:1009)
at oracle.sysman.db.provcommon.model.provisioningflow.api.ProvisioningState.initialize(ProvisioningState.java:73)
at oracle.sysman.db.provcommon.model.provisioningflow.impl.ProvisioningFlowImpl.moveToNextState(ProvisioningFlowImpl.java:487)
at oracle.sysman.db.provcommon.model.provisioningflow.impl.ProvisioningFlowImpl.moveToNextState(ProvisioningFlowImpl.java:496)
at oracle.sysman.db.config.ui.dbclone.pagemodel.DbCloneTrainPageModel.doNext(DbCloneTrainPageModel.java:650)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
...................

at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:79)
at weblogic.servlet.internal.RequestEventsFilter.doFilter(RequestEventsFilter.java:27)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:79)
at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.wrapRun(WebAppServletContext.java:3436)
at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3402)
at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:120)
at weblogic.servlet.provider.WlsSubjectHandle.run(WlsSubjectHandle.java:57)
at weblogic.servlet.internal.WebAppServletContext.doSecuredExecute(WebAppServletContext.java:2285)
at weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2201)
at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:2179)
at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1575)
at weblogic.servlet.provider.ContainerSupportProviderImpl$WlsRequestExecutor.run(ContainerSupportProviderImpl.java:255)
at weblogic.work.ExecuteThread.execute(ExecuteThread.java:311)
at weblogic.work.ExecuteThread.run(ExecuteThread.java:263)

....................................................................

2017-01-27 11:01:56,628 [RJob Step 731801] ERROR diagnosability.DiagnosabilityService logp.251 - [EM-03657] Unexpected exception being throwing in ComputeStep code.
ExpressionEvaluationException: An unexpected error encountered while executing this Computational step. An incident was created for this event. Below is the error message
----------------------------------------------------------
String index out of range: 41
----------------------------------------------------------



Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms