Upgrading RUEI From to - Processor Upgrade Failing On Dependencies

(Doc ID 2253195.1)

Last updated on APRIL 07, 2017

Applies to:

APM - Application Performance Management - Version to [Release 12.1 to 13.1]
Information in this document applies to any platform.


Customer was following this section of the RUEI Installation Guide:

3.12 Upgrading From RUEI 12.1.0.x to

Specifically, Step #11:

For each required Processing Engine system, perform the steps described in Section 3.12.3, "Upgrading the Processing Engine System(s) from RUEI 12.1.0.x".

But the following error appeared:

[root@ruei01] ,/ruei-install.sh processor

error: Failed dependencies:
ux-core < 12.2 is needed by (installled) ux-gui-
ux-generic < 12.2 is needed by (installled) ux-gui-
error - installation failed


What went wrong?



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